LiveCareer-Resume

community director resume example with 15 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills with 4+ years of experience in property management.

Skills
  • Decision Making
  • Deposits Management
  • Administrative Leadership
  • Operations Management
  • Budget Preparation
  • Maintenance Oversight
Education and Training
Madison West High School Madison, WI, Expected in 06/2009 ā€“ ā€“ High School Diploma : - GPA :
Madison Area Technical College Madison, WI Expected in ā€“ ā€“ : - GPA :
Experience
Microsoft Corporation - Community Director
Honolulu, HI, 07/24/18 - Current
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Tracked leads using CRM software and followed up with interested parties.
  • Contacted and followed up with tenants on renewal notices.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
  • complete monthly rent collection and follow up with residents on delinquent amounts
  • monitor work orders are completed in a timely manner and follow up with resident, maintenance techs, or vendors as needed.
  • conduct weekly property walks, monthly site inspections and semi-annual unit inspections.
  • manage yearly budgets
  • Managing a team of leasing consultants and maintenance techs.
  • 4+ years of leasing and managing experience.
Aspirus - Sterile Technician
Weston, WI, 09/2015 - 02/2016
  • Prepared trays, instrument packs and surgical sets.
  • Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
  • Packaged instruments into peel pouches and properly labeled pouches.
  • Changed autoclave charts daily by dating and initialing each chart load.
  • Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
  • Gathered and prepared instruments and surgical supplies.
  • Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning.
  • Monitored expired sterilization dates and rotated stock to minimize processing.
  • Sorted incompatible sets of instruments, trays and medical equipment.
Rolling Hills Developmental Center - Certified Nursing Assistant
Starkville, MS, 09/2012 - 03/2015
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented activities and recorded information in EMR system.
Healthcare Services Group - Dietary Aide
Charleston, WV, 04/2009 - 11/2011
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Set up trays and food service carts to deliver food to residents.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served food and snacks according to planned menu and patients' diet orders.
  • Served specific meals to patients with special dietary needs.
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Cleaned and maintained dining room during and after each meal service.
  • Treated patients and team members with dignity and respect.
  • Stocked food and other supplies for main kitchen and units.
  • Followed dietary procedures in accordance with established policies.
Hsl Asset Management - Waitress
Oro Valley, AZ, 05/2006 - 11/2008
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served food and beverages to patrons and confirmed complete orders.
Swan Creek Apartments - Leasing Consultant
City, STATE, 02/01/16 - 06/01/18
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Contacted and followed up with tenants on renewal notices.
  • Conducted background checks on applicants.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Conducted informative and personalized tours, resulting in new leases.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.

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Resume Overview

School Attended

  • Madison West High School
  • Madison Area Technical College

Job Titles Held:

  • Community Director
  • Sterile Technician
  • Certified Nursing Assistant
  • Dietary Aide
  • Waitress
  • Leasing Consultant

Degrees

  • High School Diploma
  • Some College (No Degree)

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