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Community Ambassador Resume Example

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COMMUNITY AMBASSADOR
Summary
Hard working, detail-oriented administrative professional with 17+ years' experience in overall administrative support, 5+ of those years providing executive level support, as well as strong customer service support.
Skills

  • Over five-year background providing administrative support to company executives and managers
  • Proficient in managing email, scheduling meetings, and arranging travel and accommodations
  • Software experience includes MS Word, Excel, Outlook, Access, PowerPoint, Project and Navision ERP
  • Strong communication skills; functions well as part of a team; always willing to lend a helping hand
  • Continually challenging myself to learn new things
Experience
08/2016 to Current
Community Ambassador Austin Staffing at Santa Rita Ranch － Liberty Hill, TX
  • Greet new prospects and give overview of the community, assist residents with information, inventory supplies, order/shop for supplies for office and events, assist with setup as needed for events, update property information in BrightDoor database, update spreadsheets, assist with quarterly account tracking as needed.
10/2014 to 01/2016
FitCoach Koko FitClub － Round Rock, TX
  • Sales/demonstrate Koko program, fitness guidance/advice, report creation for sales, membership admin duties, maintain club facilities.
05/2013 to 03/2014
Personal Trainer/Group Fitness Instructor Body Business － Austin, TX
  • Customer service/assist with equipment, program development/implementation, reception desk coverage, group fitness.
07/2012 to 07/2013
Club Lead/FitCoach Koko FitClub － Cedar Park, TX
  • Sales/demonstration Koko program, guidance/advise members, membership admin duties, report creation, maintain club facilities, fitcoach trainer.
01/2011 to 09/2012
Global Admin/Patent Attorney's Assistant Manpower at IBM － Austin
  • Responsibilities: Administrative support for IBM professionals; mailbox and calendar management, creating/ maintaining distribution lists/update spreadsheets, contacting executive level administrative personnel to set meetings with IBM executives, arranging travel/hotels for clients, filing patents, processing prosecution documents, attorney support, due diligence research, data entry Hodyon, Round Rock -.
04/2006 to 07/2010
Executive Admin Hodyon － Round Rock, TX
  • Direct administrative support for CEO/CFO, accounts receivable/accounts payable management, office supply maintenance and ordering, coordinating office events for client meetings and inter-company socializing, purchasing: creating, tracking, maintaining purchase orders, Import Security Filings for international shipments (ISF filings), ISO internal auditor, product parts procurement management, vendor research and credit line establishment.
09/2005 to 04/2006
Customer Engineer NCR － Austin, TX
  • Maintenance and repairs on POS systems, ATM machines, servers and all peripherals, parts procurement and return.
12/2004 to 05/2005
Customer Service Rep James Tool － Morganton, NC
  • Dana Corporation account representative, order entry, typing, filing, document retrieval required for processing shipments, preparing documents for domestic shipping, data entry of components for production.
12/2002 to 04/2004
Administrative Support IBM － Raleigh, NC
  • Liaison between programmers, service technicians, and project managers, data gathering for new field equipment/testing new field equipment, administrative work for programmers.
05/2001 to 11/2002
Systems Support Rep/Administrative Rep IBM － Austin, TX Repair of desktop PC's, laptops, POS systems, procurement and return of parts, customer support.
05/2001 to 12/2002
Systems Support Representative Austin TX
  • Install and repair desktop computers/peripherals, customer service, parts procurement/return.
Education and Training
2004
Management Information Systems Kilgore Community College － Kilgore, TX, USA Management Information Systems 4.0
1993
Office Tech Certificate: Office Technology Bish Mathis Institute － Longview, TX, USA 3.7
Professional Certifications: CompTia A+, Dell products, NASM Personal Trainer, Corrective Exercise, Fitness Nutrition, Perinatal Fitness, Midlife Fitness: Bookkeeping Continuing Education Austin Community College － Round Rock, TX, USA Refresher course on Principles of Accounting and introduction to QuickBooks
Skills
Accounting A/R - A/P, Administrative support, bookkeeping, communication skills, customer service, data entry, database, email management, scheduling meetings: Software skills;  Access, Excel, Outlook, PowerPoint, MS Word, Navision, Lotus Notes, Mac OS.
Activities and Honors
Partner in Hope with St. Jude Hospital
Partner with CUFI
Volunteer with Naumman Elementary 2013
Current Volunteer at McCoy Elementary
Volunteer with Agape Pregnancy Center Round Rock 2016
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Resume Overview

Companies Worked For:

  • Austin Staffing at Santa Rita Ranch
  • Koko FitClub
  • Body Business
  • Manpower at IBM
  • Hodyon
  • NCR
  • James Tool
  • IBM

School Attended

  • Kilgore Community College
  • Bish Mathis Institute
  • Austin Community College

Job Titles Held:

  • Community Ambassador
  • FitCoach
  • Personal Trainer/Group Fitness Instructor
  • Club Lead/FitCoach
  • Global Admin/Patent Attorney's Assistant
  • Executive Admin
  • Customer Engineer
  • Customer Service Rep
  • Administrative Support
  • Systems Support Rep/Administrative Rep
  • Systems Support Representative Austin TX

Degrees

  • Management Information Systems
    Office Tech Certificate : Office Technology
    Professional Certifications: CompTia A+, Dell products, NASM Personal Trainer, Corrective Exercise, Fitness Nutrition, Perinatal Fitness, Midlife Fitness : Bookkeeping Continuing Education

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