Hard working, detail-oriented administrative professional with 17+ years' experience in overall administrative support, 5+ of those years providing executive level support, as well as strong customer service support.
Over five-year background providing administrative support to company executives and managers
Proficient in managing email, scheduling meetings, and arranging travel and accommodations
Software experience includes MS Word, Excel, Outlook, Access, PowerPoint, Project and Navision ERP
Strong communication skills; functions well as part of a team; always willing to lend a helping hand
Continually challenging myself to learn new things
08/2016 to Current
Community AmbassadorAustin Staffing at Santa Rita Ranch － Liberty Hill, TX
Greet new prospects and give overview of the community, assist residents with information, inventory supplies, order/shop for supplies for office and events, assist with setup as needed for events, update property information in BrightDoor database, update spreadsheets, assist with quarterly account tracking as needed.
10/2014 to 01/2016
FitCoachKoko FitClub － Round Rock, TX
Sales/demonstrate Koko program, fitness guidance/advice, report creation for sales, membership admin duties, maintain club facilities.
05/2013 to 03/2014
Personal Trainer/Group Fitness InstructorBody Business － Austin, TX
Customer service/assist with equipment, program development/implementation, reception desk coverage, group fitness.
07/2012 to 07/2013
Club Lead/FitCoachKoko FitClub － Cedar Park, TX
Sales/demonstration Koko program, guidance/advise members, membership admin duties, report creation, maintain club
facilities, fitcoach trainer.
01/2011 to 09/2012
Global Admin/Patent Attorney's AssistantManpower at IBM － Austin
Responsibilities: Administrative support for IBM professionals; mailbox and calendar management, creating/ maintaining distribution lists/update spreadsheets, contacting executive level administrative personnel to set meetings with IBM executives, arranging travel/hotels for clients, filing patents, processing prosecution documents, attorney support, due diligence research, data entry
Hodyon, Round Rock -.
04/2006 to 07/2010
Executive AdminHodyon － Round Rock, TX
Direct administrative support for CEO/CFO, accounts receivable/accounts payable management, office supply maintenance and ordering, coordinating office events for client meetings and inter-company socializing, purchasing: creating, tracking, maintaining purchase orders, Import Security Filings for international shipments (ISF filings), ISO internal auditor, product parts procurement management, vendor research and credit line establishment.
09/2005 to 04/2006
Customer EngineerNCR － Austin, TX
Maintenance and repairs on POS systems, ATM machines, servers and all peripherals, parts procurement and return.
12/2004 to 05/2005
Customer Service RepJames Tool － Morganton, NC
Dana Corporation account representative, order entry, typing, filing, document retrieval required for processing
shipments, preparing documents for domestic shipping, data entry of components for production.
12/2002 to 04/2004
Administrative SupportIBM － Raleigh, NC
Liaison between programmers, service technicians, and project managers, data gathering for new field equipment/testing
new field equipment, administrative work for programmers.
05/2001 to 11/2002
Systems Support Rep/Administrative RepIBM － Austin, TXRepair of desktop PC's, laptops, POS systems, procurement and return of parts, customer support.
05/2001 to 12/2002
Systems Support Representative Austin TX
Install and repair desktop computers/peripherals, customer service, parts procurement/return.
Education and Training
Management Information SystemsKilgore Community College － Kilgore, TX, USAManagement Information Systems 4.0
Professional Certifications: CompTia A+, Dell products, NASM Personal Trainer, Corrective Exercise, Fitness Nutrition, Perinatal Fitness, Midlife Fitness: Bookkeeping Continuing EducationAustin Community College － Round Rock, TX, USARefresher course on Principles of Accounting and introduction to QuickBooks
Accounting A/R - A/P, Administrative support, bookkeeping, communication skills, customer service, data entry, database, email management, scheduling meetings: Software skills; Access, Excel, Outlook, PowerPoint, MS Word, Navision, Lotus Notes, Mac OS.
Activities and Honors
Partner in Hope with St. Jude Hospital
Partner with CUFI
Volunteer with Naumman Elementary 2013
Current Volunteer at McCoy Elementary
Volunteer with Agape Pregnancy Center Round Rock 2016