Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Websites, Portfolios, Profiles
linkedin.com/in/Jessica-Claire
Professional Summary
Adaptable, agile communication professional with a record of success developing and distributing stories of positive impact. Drive strategic marketing, communications, and branding strategies. Lead collaborative interdisciplinary teams to think strategically to improve client experience and relationship with internal stakeholders and external stakeholders.
Skills
Internal And External Communications
Written And Verbal Communication
Communication Planning
Content Development
Marketing Strategy
Product Positioning
Product Launch
Microsoft Office
Creating Collateral
Management
Work History
11/2015 to CurrentCommunications CoordinatorAva Labs | San Francisco, CA,
Coordinates communication for 5 non-profit programs (small business consulting, community development, water and wastewater infrastructure, healthy foods and CDFI) to maximize target audience engagement by creating marketing and advertising strategy to promote non-profit programs and services. Determines communication needs in partnership with colleagues and executive team. Supervises team of 2 employees.
Improved growth and website rankings 81%, employs effective SEO strategies to optimize content for search engines.
Increases social media followers by 300%, create content for digital media, and implements content calendar to attract target audiences across social media platforms Facebook, Instagram, Twitter, LinkedIn, and Twitter.
Grow email marketing delivery rates by 96% and open rates by 22% by segmenting recipients for email campaigns. Write quarterly email newsletters to keep stakeholders informed about organization's impact.
Developed new channels to keep internal teams updates, as well as communicate effectively with vendors, customers and members of media organizations
Updated website and social media pages with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press
Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns
Leveraged analytics to optimize communications strategies, better targeting audiences and achieving desired engagement and responses
Collaborated with senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs
Wrote and edited content for operations, marketing and public relations needs
Maintained message consistency across channels to fully support short- and long-term communications goals
04/2014 to 08/2015Facility AdministratorLube-Tech | Minneapolis, MN,
Controlled coordination of daily administration of facility operations for 100 person facility; served as key point of contact for visitors, greeting and directing guests to appropriate party.
Secured access to building, enabled proper access to guest upon receiving and processing requests for building and internet access; adhered to all security protocols.
Fulfilled shipment processes, disbursed packages to appropriate internal team member.
Organized inventory of supplies, enhanced visibility and reduced disorder of supply availability.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment
Provided support and services related to mail and deliveries
Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment
07/2013 to 08/2014Administrative AssistantArmor Correctional Health Services | Chesapeake, VA,
Streamlined and managed workflows to ensure administrative support was delivered at optimum level across department’s operations.
Various work functions included ordering supplies and fuel and delegating tasks as needed.
Engaged with taxpayers, community members and contractors to provide exemplary customer service.
Generated daily reports for executives and drafted correspondence on behalf of department.
Drove increased productivity and eliminated redundancy by 50%, evaluated internal processes and implemented improved changes.
Education
Expected in 2009Bachelor of Arts - BA | English Literature (British and CommonwealthUniversity of Arkansas, Fayetteville, Fayetteville, ARGPA:
I attended classes, performed research, and studied.
Expected in 2006Associate of Science (A.S | Business Administration and ManagementNorthWest Arkansas Community College, Bentonville, ARGPA:
I attended classes, performed research, and studied.
Accomplishments
WorkPress Essential Training - Lynda.com
Time Management - Lynda.com
Social Media Marketing: Facebook and Twitter - Lynda.com
Make the Move from Individual Contributor to Manager - LinkedIn
Managing a Multigenerational Workforce - LinkedIn
How to Effectively Deliver Criticism - LinkedIn
Stepping Up: How Taking Responsibility Changes Everything (getAbstract
Summary) - LinkedIn
Jessica Claire - page 2
Why Motivating People Doesn’t Work.
And What Does (getAbstract Summary)
- LinkedIn
Overcoming Overwhelm - LinkedIn
Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract
Summary) - LinkedIn
Microsoft Teams Essential Training - LinkedIn
Stop Stressing and Keep Moving Forward - LinkedIn
Humble Leadership: The Power of Relationships, Openness, and Trust
(getAbstract Summary) - LinkedIn
Communicating in the Language of Leadership - LinkedIn
Overcoming Cognitive Bias - LinkedIn
Performance Management: Conducting Performance Reviews - LinkedIn
Microsoft Planner Essential Training - LinkedIn.
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