Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Websites, Portfolios, Profiles
Professional Summary

Adaptable, agile communication professional with a record of success developing and distributing stories of positive impact. Drive strategic marketing, communications, and branding strategies. Lead collaborative interdisciplinary teams to think strategically to improve client experience and relationship with internal stakeholders and external stakeholders.

  • Internal And External Communications
  • Written And Verbal Communication
  • Communication Planning
  • Content Development
  • Marketing Strategy
  • Product Positioning
  • Product Launch
  • Microsoft Office
  • Creating Collateral
  • Management
Work History
11/2015 to Current Communications Coordinator Ava Labs | San Francisco, CA,
  • Coordinates communication for 5 non-profit programs (small business consulting, community development, water and wastewater infrastructure, healthy foods and CDFI) to maximize target audience engagement by creating marketing and advertising strategy to promote non-profit programs and services. Determines communication needs in partnership with colleagues and executive team. Supervises team of 2 employees.
  • Improved growth and website rankings 81%, employs effective SEO strategies to optimize content for search engines.
  • Increases social media followers by 300%, create content for digital media, and implements content calendar to attract target audiences across social media platforms Facebook, Instagram, Twitter, LinkedIn, and Twitter.
  • Grow email marketing delivery rates by 96% and open rates by 22% by segmenting recipients for email campaigns. Write quarterly email newsletters to keep stakeholders informed about organization's impact.
  • Developed new channels to keep internal teams updates, as well as communicate effectively with vendors, customers and members of media organizations
  • Updated website and social media pages with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press
  • Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns
  • Leveraged analytics to optimize communications strategies, better targeting audiences and achieving desired engagement and responses
  • Collaborated with senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs
  • Wrote and edited content for operations, marketing and public relations needs
  • Maintained message consistency across channels to fully support short- and long-term communications goals
04/2014 to 08/2015 Facility Administrator Lube-Tech | Minneapolis, MN,
  • Controlled coordination of daily administration of facility operations for 100 person facility; served as key point of contact for visitors, greeting and directing guests to appropriate party.
  • Secured access to building, enabled proper access to guest upon receiving and processing requests for building and internet access; adhered to all security protocols.
  • Fulfilled shipment processes, disbursed packages to appropriate internal team member.
  • Organized inventory of supplies, enhanced visibility and reduced disorder of supply availability.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment
  • Provided support and services related to mail and deliveries
  • Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment
07/2013 to 08/2014 Administrative Assistant Armor Correctional Health Services | Chesapeake, VA,
  • Streamlined and managed workflows to ensure administrative support was delivered at optimum level across department’s operations.
  • Various work functions included ordering supplies and fuel and delegating tasks as needed.
  • Engaged with taxpayers, community members and contractors to provide exemplary customer service.
  • Generated daily reports for executives and drafted correspondence on behalf of department.
  • Drove increased productivity and eliminated redundancy by 50%, evaluated internal processes and implemented improved changes.
Expected in 2009 Bachelor of Arts - BA | English Literature (British and Commonwealth University of Arkansas, Fayetteville, Fayetteville, AR GPA:

I attended classes, performed research, and studied.

Expected in 2006 Associate of Science (A.S | Business Administration and Management NorthWest Arkansas Community College, Bentonville, AR GPA:

I attended classes, performed research, and studied.

  • WorkPress Essential Training - Time Management - Social Media Marketing: Facebook and Twitter - Make the Move from Individual Contributor to Manager - LinkedIn Managing a Multigenerational Workforce - LinkedIn How to Effectively Deliver Criticism - LinkedIn Stepping Up: How Taking Responsibility Changes Everything (getAbstract Summary) - LinkedIn Jessica Claire - page 2 Why Motivating People Doesn’t Work.
  • And What Does (getAbstract Summary) - LinkedIn Overcoming Overwhelm - LinkedIn Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary) - LinkedIn Microsoft Teams Essential Training - LinkedIn Stop Stressing and Keep Moving Forward - LinkedIn Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary) - LinkedIn Communicating in the Language of Leadership - LinkedIn Overcoming Cognitive Bias - LinkedIn Performance Management: Conducting Performance Reviews - LinkedIn Microsoft Planner Essential Training - LinkedIn.

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School Attended

  • University of Arkansas, Fayetteville
  • NorthWest Arkansas Community College

Job Titles Held:

  • Communications Coordinator
  • Facility Administrator
  • Administrative Assistant


  • Bachelor of Arts - BA
  • Associate of Science (A.S

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