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commissions coordinator resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced, self-motivated and meticulous Houston real estate professional brings proven leadership, organizational, analytical and customer relations skills. Excels in a fast-paced work environment, under strict deadlines. Sophisticated with a background of elevating customer experiences, improving operations and increasing service quality and performance.

Skills
  • Highly motivated and results-oriented professional with over 10 years of quality experience in Houston real estate, including relocation and accounting.
  • Strong oral and written communicator, with high aptitude for analytics and reasoning, time management, organization, and client-first mind set. Able to perform and produce under strict deadlines.
  • Dedicated team contributor, with proven leadership capabilities. Able to work well in many functional groups and effectively communicate with individuals across all organizational levels.
  • Highly energetic, dependable, and self-motivated, with high degree of collaborative work integrity.
  • Computer Proficiency: Adobe Photoshop, Adobe Pro, AutoCAD, Dreamweaver, Microsoft Dynamics CRM, Microsoft Professional Suite (Excel, PowerPoint, Outlook, Word), Relo-Spec, Revit, Salesforce, Transaction Manager, Toolbox, and Trident.
Work History
08/2016 to Current Commissions Coordinator Martha Turner Sotheby's International Realty | City, STATE,
  • Perform necessary commission adjustments and complex problem-solving for timely and accurate payments to sales agents, referrals, and cooperative brokers, under strict daily deadlines, in high-volume work environment.
  • Carefully review closing packages to ensure accuracy and completeness, and audit closing documentation which may include commission checks, HUDs, purchase contracts, etc. to finalize transaction in internal accounting systems.
  • Established support with excellent communication to executive leadership and sales managers, agents, correlating departments, and team members, across 6 area branch offices in response to inquiries regarding commission payouts, billing and deductions, commission schedules and commission calculations, and month-end and year-end reporting.
  • Contribute accounting and systems expertise toward implementing routine business process improvements and coordinate and monitor department workflow to maintain maximum efficiency.
  • Maintain detailed and accurate expense tracking and documentation regarding accounts payables and accounts receivables for Relocation inventory properties in accordance with company policies.
  • Uphold strict confidentiality protocols with sensitive agent and company financial information.
06/2015 to Current Owner/Managing Director & Private Educator LRN Tutoring Academy, LLC | City, STATE,
  • Co-founded and manage day-to-day business operations of growing private tutoring start-up by developing key operational initiatives to drive and maintain business growth. Increased profits approximately 10% each year.
  • Create and monitor promotional and business development approaches and internal processes to drive business opportunities, and maintain responsiveness to demands, while increasing profits.
  • Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Establish and administer annual budget with controls to prevent overages and support sustainability objectives.
  • Recruit, hire and train contracted private educators to maximize efficiency by coaching and mentoring on management principles, industry best practices, company procedures, establishing key foundational qualities, and adhering to strict and established customer service standards.
  • Cultivate forward-thinking, inclusive and performance-oriented customer service and educational culture to drive LRN brand.
  • Consult with clients to assess needs and propose optimal solutions.
  • Private tutor, assisting clients to enhance educational development of children, from elementary school through university level, with a goal of increasing students' classroom preparation and productivity, developing confidence, and to promote personal growth, both intellectually and emotionally.
  • Design and customize educational and learning platforms, specialized to individual learning objectives, areas of study, and overall student aptitudes.
09/2012 to 05/2015 Relocation Coordinator/Global Business Development John Daugherty Realtors | City, STATE,
  • Coordinated and administered comprehensive suite of residential real estate services to individuals, families and corporations, including 150+ international and domestic employees, moving in and out of greater Houston area.
  • Developed and deepened successful partnerships and business relationships with representatives of management companies (hired by Fortune 500 companies) as well as strong brokerage network connections to optimize business opportunities to and from corporate offices, and promote programs to increase company and agent revenue.
  • Accepted referrals from third party management companies for pre-marketing, destination and inventory properties, while counseling transferees, collaborating agent assignments and facilitating paperwork, lines of communication between client consultants and assigned agents, inventory property management, and third-party client relationship support.
  • Helped devise programs for home marketing/selling assistance, home-finding services, moving recommendations, rental home assistance, temporary housing assistance, mortgage loan services, area orientation assistance, and management of corporate-owned properties.
  • Cultivated and implemented short and long-term strategic plans for growth and exceptional delivery of service.
  • Coordinated and developed processes and procedures to ensure business was executed effectively and service was provided to vendors, corporate clients, network brokers and relocation management companies.
  • Effectively counseled transferees and real estate professionals on multitude of relocation policies and processes.
  • Assisted in developing and implementing quarterly corporate training for over 150 real estate professionals to assist transferees in their relocation into or out of Houston area and aid in manifestation of future business opportunities.
12/2010 to 09/2012 Senior Associate / PM of Implementation Alliantgroup, LP | City, STATE,
  • Project manager specializing in identifying and documenting government tax incentives, from kick-off to final deliverable, for companies ranging from start-ups to Fortune 500 corporations, in industries including defense, software, aerospace, architecture & engineering, oil and gas, construction, brewing, distilling, and winemaking.
  • Identify, substantiate, and implement federal and state tax incentives for upwards of 40 simultaneous corporate accounts for companies ranging in annual sales of two million to over one billion dollars, for industries including chemical, defense, computer software, aerospace, manufacturing, oil & gas, and engineering, with unique specialty in architectural and engineering clientele.
  • Conduct in-depth interviews with executives, CPAs, financial officers, and technical managers to identify and analyze potential incentives; perform extensive review of contractual, financial, and technical information to quantify and qualify tax savings; develop complex financial models to quantify benefits and compose in-depth and detailed reports outlining findings.
  • Aided in establishment of specialized Architecture, Engineering, and Construction (AEC) team; designed and implemented financial models, technical reports, and project implementation; performed companywide presentations in identifications and quantifications of these benefits.
  • Manage and train team of project associates; supervise completion of individual projects, generally fifteen to twenty concurrently; and coordinate completion of group efforts to meet companywide goals.
  • Designed efficiency trackers and created advanced Microsoft Excel templates for identifying additional tax savings for clients
  • Collaborate with / assist litigation attorneys on audits by providing technical expertise on research projects involving complex scientific principles and performing forensic accounting to identify qualified expenses.
  • Performed sales calls to cross-sell additional service lines and assist business development directors with marketing efforts.
Education
Expected in 08/2004 to to Bachelor of Science | Environmental Design Texas A&M University, College Station, TX GPA:

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Resume Overview

School Attended

  • Texas A&M University

Job Titles Held:

  • Commissions Coordinator
  • Owner/Managing Director & Private Educator
  • Relocation Coordinator/Global Business Development
  • Senior Associate / PM of Implementation

Degrees

  • Bachelor of Science

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