Commercial Sales Associate Resume Example Pep Boys Manny Moe & Jack

COMMERCIAL SALES ASSOCIATE

Skills

Work History

08/2016 to CurrentCommercial Sales AssociatePep Boys-Manny Moe & Jack | El Paso, TX

Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Opened new merchandise and stocked sales floor racks and shelves.
Maintained excellent attendance record, consistently arriving to work on time.
Checked prices for customers and processed items sold by scanning barcodes.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Educated customers on promotions to enhance sales.
Safely and punctually delivered auto parts to local automobile stores from large distributor.
Documented mileage, deliveries, pickups, customer issues and damages.
Completed all sales and service documentation for customer and business records and provided receipts of purchase.
Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Organized parts storage and stocked inventory according to established guidelines.
Delivered merchandise to business locations for use in mechanic repairs or direct sales.
Researched vehicles and parts via physical catalogs and electronic means.
Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.

07/2015 to 05/2016CNC Machine OperatorKufferath | El Paso, TX

Manually set up machinery and equipment, including CNC machine, table saw and grinders.
Adhered to high level of safety by following company rules and regulations to prevent injuries.
Maintained tight tolerances with design specifications.
Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
Properly loaded and unloaded materials in and out of machines.
Performed over 20 accurate cutter and drill tool changes and offsets.
Operated and maintained up to 3 different mill and lathe machines to fabricate products.
Moved finished work to correct staging area for disposition.
Verified appropriate product lubrication and cooling throughout machine operation.
Reviewed and interpreted schematics, blueprints and work instructions to determine product specifications and machine requirements.

08/2014 to 04/2015Parts Sales AssociateAutoZone | Midland, TX

Maintained extensive understanding of common problems with vehicles and methods for repair.
Inspected parts for defects, removing damaged parts and replacing with new ones.
Diagnosed malfunctions with vehicles after looking at damaged unit in depth.
Stocked and managed stock of parts, verifying all properly and ready for purchase.
Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Fulfilled all cashier duties, including cash handling, credit card transactions and register closeout at end of business day.
Assisted customers in finding appropriate parts promptly.
Ordered parts from various distributors to fulfill demands.
Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.

06/2014 to 08/2014Sales AssociateAcademy Sports + Outdoors | Midland, TX

Tracked stock using company inventory management software.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained organized, presentable merchandise to drive continuous sales.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.

Education

06/2011High School DiplomaFabens High School

05/2014Associate of Arts | Criminal JusticeEl Paso Community College, El Paso, TX

Expected in 10/2020Associate of Applied Science | Information TechnologyWestern Technical College, El Paso, TX

Certifications

Languages

Fluid in both English and Spanish. Can read, write and understand both languages at a 90% to a 95%.

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

06/2011 High School Diploma
05/2014 Associate of Arts | Criminal Justice
Expected in 10/2020 Associate of Applied Science | Information Technology