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Commercial Sales Associate Resume Example

Resume Score: 80%

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EM
COMMERCIAL SALES ASSOCIATE
Skills
  • Account servicing
  • Account development
  • Product promotions
  • Retention strategies
  • Customer service
  • Desktop support
  • Loss prevention
Work History
08/2016 to CurrentCommercial Sales AssociatePep Boys-Manny Moe & Jack | El Paso, TX
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Educated customers on promotions to enhance sales.
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed all sales and service documentation for customer and business records and provided receipts of purchase.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Delivered merchandise to business locations for use in mechanic repairs or direct sales.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
07/2015 to 05/2016CNC Machine OperatorKufferath | El Paso, TX
  • Manually set up machinery and equipment, including CNC machine, table saw and grinders.
  • Adhered to high level of safety by following company rules and regulations to prevent injuries.
  • Maintained tight tolerances with design specifications.
  • Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
  • Properly loaded and unloaded materials in and out of machines.
  • Performed over 20 accurate cutter and drill tool changes and offsets.
  • Operated and maintained up to 3 different mill and lathe machines to fabricate products.
  • Moved finished work to correct staging area for disposition.
  • Verified appropriate product lubrication and cooling throughout machine operation.
  • Reviewed and interpreted schematics, blueprints and work instructions to determine product specifications and machine requirements.
08/2014 to 04/2015Parts Sales AssociateAutoZone | Midland, TX
  • Maintained extensive understanding of common problems with vehicles and methods for repair.
  • Inspected parts for defects, removing damaged parts and replacing with new ones.
  • Diagnosed malfunctions with vehicles after looking at damaged unit in depth.
  • Stocked and managed stock of parts, verifying all properly and ready for purchase.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Fulfilled all cashier duties, including cash handling, credit card transactions and register closeout at end of business day.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts from various distributors to fulfill demands.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
06/2014 to 08/2014Sales AssociateAcademy Sports + Outdoors | Midland, TX
  • Tracked stock using company inventory management software.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
Education
06/2011High School DiplomaFabens High School
05/2014Associate of Arts | Criminal JusticeEl Paso Community College, El Paso, TX
Expected in 10/2020Associate of Applied Science | Information TechnologyWestern Technical College, El Paso, TX
Certifications
  • CompTIA A+ Technician
Languages

Fluid in both English and Spanish. Can read, write and understand both languages at a 90% to a 95%.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Pep Boys-Manny Moe & Jack
  • Kufferath
  • AutoZone
  • Academy Sports + Outdoors

School Attended

  • Fabens High School
  • El Paso Community College
  • Western Technical College

Job Titles Held:

  • Commercial Sales Associate
  • CNC Machine Operator
  • Parts Sales Associate
  • Sales Associate

Degrees

  • 06/2011 High School Diploma
    05/2014 Associate of Arts | Criminal Justice
    Expected in 10/2020 Associate of Applied Science | Information Technology

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