Dedicated Comm Tech 4 employee, focused on building a
strong customer base through effective communication. Diligent and
focused with a strong commitment to providing superior client service. Able to follow complicated instructions with ease and collaborates well with other service workers.
Installation and troubleshooting of cable, both business and residential
Installation and troubleshooting of internet, both business and residential
Installation and troubleshooting of telephone, both business and residential
Strong attention to detail
Need minimal supervision
Excellent problem solver
Ability to make things right the first time, resulting in very few call backs
ComcastDavie, FLComm Tech 405/2012 to CurrentBusiness and Residential installation of cable, internet, and telephone, trouble shooting all three lines of service, offer technical and customer service support by phone and in person.
ComcastDavie, FLComm Tech 307/2010 to 04/2012Installation of cable, internet, and telephone service, activating new outlets, change of cat5 cables, locating shorts, back feeding dial tone to alarm panels.
ComcastDavie, FLComm Tech 204/2008 to 07/2010Installation of cable and internet service, trouble shooting WiFi, and corrected network connection issues.
ComcastDavie, FLComm Tech 107/2007 to 04/2008
Cable installations of new outlets, rewiring from tap to customer's CPE, correcting box and connection issues. Carefully explained all aspects of running the cable system to customers. Offered and installed upgraded service to better suit the customer's needs.
High School Diploma:General Education2002Cornerstone Christian Correspondence, Townsend, GA, USA