Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Care Attendant providing services to customers, and ensuring customer needs are met. Maintained well-supplied stock room. Excellent communication and interpersonal skills. Compassionate, with focus on delivering excellent customer service. Highly organized and capable of performing many different tasks.
Skills
Able to persuade others effectively
Interpersonal skills
Problem-solving
Exceptional customer service
Excellent people skills
Adapt to diverse groups
Fast Learner
Highly Dependable
Work History
08/2019 to CurrentComfort AideRegent Care Centers | El Paso, TX,
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Furthered skills by actively taking part in employee training and taking classes in subjects to improve patient care
Reported any unusual or urgent circumstances in patients' condition or environment immediately to L.V.Ns
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
01/2018 to 08/2019Assistant ManagerTwice Daily | Huntsville, AL,
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Trained team members in successful strategies to meet operational and sales targets
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Submitted reports to senior management to aid in business decision-making and planning
Coached team on effective upselling and cross-selling methods
Monitored employee performance and developed improvement plans
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience
Kept work areas clean, organized and safe to promote efficiency and team safety
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
Assessed workloads to meet seasonal fluctuation needs
Supervised team of fourteen employees and provided feedback on performance
Communicated with managers of other departments to maintain transparency
Assisted Manager in interview process of prospective employees and provided feedback
Advanced to keyholder and assistant manager-in-charge in manager's absence
Promoted to Assistant Manager after only three months with company
05/2016 to 10/2017Lifeguard ManagerSarasota County Government Careers | Sarasota, FL,
Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather and low water temperature
Performed careful observation of people to monitor pool activities and ensure member safety
Operated, cleaned and maintained pool operating equipment, including water filtrations and water intake and outlet systems
Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid
Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water
Monitored pool area for violations and potential hazardous situations
Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans
Directed and oversaw all maintenance records and incident reports
Warned patrons of unsafe or hazardous conditions and suggested alternative activities during closures
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents
Entered water immediately to pull struggling swimmers to safety
Education
Expected in 06/2017High School Diploma | Clear Springs High School, League City, TXGPA:
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