Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Care Attendant providing services to customers, and ensuring customer needs are met. Maintained well-supplied stock room. Excellent communication and interpersonal skills. Compassionate, with focus on delivering excellent customer service. Highly organized and capable of performing many different tasks.

  • Able to persuade others effectively
  • Interpersonal skills
  • Problem-solving
  • Exceptional customer service
  • Excellent people skills
  • Adapt to diverse groups
  • Fast Learner
  • Highly Dependable
Work History
08/2019 to Current Comfort Aide Regent Care Centers | El Paso, TX,
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Furthered skills by actively taking part in employee training and taking classes in subjects to improve patient care
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to L.V.Ns
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
01/2018 to 08/2019 Assistant Manager Twice Daily | Huntsville, AL,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Trained team members in successful strategies to meet operational and sales targets
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
  • Submitted reports to senior management to aid in business decision-making and planning
  • Coached team on effective upselling and cross-selling methods
  • Monitored employee performance and developed improvement plans
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
  • Assessed workloads to meet seasonal fluctuation needs
  • Supervised team of fourteen employees and provided feedback on performance
  • Communicated with managers of other departments to maintain transparency
  • Assisted Manager in interview process of prospective employees and provided feedback
  • Advanced to keyholder and assistant manager-in-charge in manager's absence
  • Promoted to Assistant Manager after only three months with company
05/2016 to 10/2017 Lifeguard Manager Sarasota County Government Careers | Sarasota, FL,
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather and low water temperature
  • Performed careful observation of people to monitor pool activities and ensure member safety
  • Operated, cleaned and maintained pool operating equipment, including water filtrations and water intake and outlet systems
  • Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water
  • Monitored pool area for violations and potential hazardous situations
  • Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans
  • Directed and oversaw all maintenance records and incident reports
  • Warned patrons of unsafe or hazardous conditions and suggested alternative activities during closures
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents
  • Entered water immediately to pull struggling swimmers to safety
Expected in 06/2017 High School Diploma | Clear Springs High School, League City, TX GPA:

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School Attended

  • Clear Springs High School

Job Titles Held:

  • Comfort Aide
  • Assistant Manager
  • Lifeguard Manager


  • High School Diploma

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