colorado state penitentiary resume example with 12 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

I would like to work for a highly regarded department where my knowledge and experience in corrections, leadership, computers, management and customer service will help in the expansion of new ventures and development of daily operations that will enhance the daily tasks of the department.

  • Ability to use and learn about and utilizing firearms, restraints, chemical agents, and security devices in a safe and professional manner
  • Outstanding Communication skills, proficient vocabulary, able to communicate with others and get my point across very well, can also clarify and understand to ensure I understand the sender’s message.
  • Strong sense of ability to work in stressful situations. Work great under pressure.
  • Strong interpersonal skills with the ability to effectively cooperate with other staff members and inspire teamwork.
  • Strong work ethic, have integrity and dependability
  • Ability to control, direct and instruct inmates or the public individually and in groups.
  • Willingness to respectfully work with a diverse population
  • Quick Learner. Able to learn things very quick, and able teach them to others
  • Computer Knowledge and Skills
07/2015 to Current Colorado State Penitentiary Lakin Tire West | Hayward, CA,
  • Maintained daily logs of shift activity.
  • Maintained correct physical head count at all times.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained appropriate control, security and well-being over those detained.
  • Attended regular trainings and maintained appropriate certifications.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted routine and emergency head counts.
  • Conducted internal security checks to ascertain inmate safety.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • MCU, MCUHR, CCTU, MCC Custody level trained and certified
03/2013 to 07/2015 Centennial Correctional Facility Colorado Department Of Corrections | City, STATE,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • RTP Custody Level program
  • Mental health de escalation skills
03/2010 to 03/2013 Sprint Supervisor Iqor For T-Mobile | City, STATE,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached and mentored staff members through constructive feedback to develop long-term career goals.
  • Conducted employee evaluations and reviews.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
09/2007 to 04/2008 Unloader Target | City, STATE,
  • Unloaded parcels from truck with care to avoid damage.
  • Handled packages in safe and meticulous manner while unloading and transporting.
  • Loaded and unloaded packages from loading dock to trucks.
  • Labeled packages and pallets to ensure efficient identification of items.
  • Adhered to all workplace safety standards and OSHA regulations.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Assisted in navigating large loads to assigned areas.
  • Promoted safety throughout workplace and reported potential hazards to unloader for quick resolution.
  • Shrink wrapped products on over several pallets per day using the scanner.
Education and Training
Expected in 07/2007 High School Diploma | South High Pueblo, Pueblo, CO, GPA:

Force Cell Certified

Taser Certification

37 MM Certification

ISPRA Certification

870 non lethal Shotgun Certification

Hand Gun Certification

Defensive tactics Certification

ASHI CPR Certification

OC Certification

Positive Professional Communication

Conflict Resolution skills


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Resume Overview

School Attended

  • South High Pueblo

Job Titles Held:

  • Colorado State Penitentiary
  • Centennial Correctional Facility
  • Sprint Supervisor
  • Unloader


  • High School Diploma

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