Skilled Collections Specialist offering 4 years of experience and a driven mentality. Persistent with customers. Detailed Debt collector bringing over many years in accounts receivable and collections. Adept at reaching out to account holders by phone, mail and email. Skilled in resolving collection issues, adjusting accounts and correcting discrepancies or short payments. Experienced Accounts Receivable Specialist s of experience in the credit and collections field. Talented in performing high volume of outbound calls to secure payments on past due accounts. Well-versed in reducing loss and write-offs by offering customers payment plans and alternative debt restructuring options.Proven expertise in service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives. Quality-focused billing professional successful at customer service demonstrated command of descalted [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.
Working in the department of collections as customer service representative, Payment processor, and also account verifier for 3 years has given me the ability to become a very strategic problem solver while also being a active listener very detailed orientated in a high volume demand of action in a timely manner. Telecommunications also Microsoft software, automated dialing system as well as word processor has given me exceptional technology skill. Having strong communication skills, Positive Personality, self motivated, very open to learn new things and with my precision focus being very people orientated i am inspired to bring growth and dedication to your Corporation.
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