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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
My professional experiences include having over 10 years of continuous employment in the Public Service industry. Demonstrating outstanding problem solving and active listening skills. I am detailed, organized and able to diffuse difficult customer situations with tact and ease.
Skills
Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), Customer Service (10 +years), Oracle, SunGard, and Xora, type 45 wpm, and 10- key proficient.
Experience
Code Enforcement Officer, 09/2017 to Current
City Of DowneyDowney, CA,

  • Inspects the exterior and interior of vacant and occupied existing residential structures, units, grounds and abandoned and disabled vehicles for compliance with codes and regulations in the city
  • Prepares various reports utilizing different software packages by operating the computer and/or handheld devices.
  • Prepares case records and materials for attorneys to use in court hearing.
Compliance Specialist/Weed Inspector, 08/2015 to 09/2017
Common SpiritRancho Cordova, CA,
  • Check, print, and inspect queue for citizen complaints in assigned area.
  • Create service request, research parcels using the Tom Leatherwood and Shelby County Register site; identify parcel ID #, owner, and legal address.
  • Respond to Priority or Hot Calls that require immediate inspection of a parcel and a report of findings.
Customer Service Rep, 03/2013 to 10/2015
Sheraton Hotel, ,
  • Provide accurate and timely documentation and reports of departmental activities and status including claim checks, vehicle damage, and statements.
  • Responsible for revenue at the start/end of the shift to ensure total is correct.
  • Post customer's charges to their accounts through the Sheraton operating customer database.
Truck Driver/Mower Operator, 04/2010 to 08/2015
City Of Memphis Public Works DivisionCity, STATE,
  • Clean the city's parks and community centers daily.
  • Maintain and mow the city's right of ways to keep a clean community for the citizens of Memphis.
  • Lay asphalt on the city streets to prevent pot holes and damage to the street.
Cashier, Customer Service Representative, 03/2003 to 01/2013
Kraus Model CleanersCity, STATE,
  • Provided quality front counter assistance to the customer and using a computerized cash register.
  • Troubleshoot any problems or concerns with the customers garments or accounts.
  • Made direct calls to customers to settle past due accounts.
Education and Training
: Business Administration, Expected in May 2001
Southwest Community College - ,
GPA:
Business Administration
Skills
10- key, cash register, customer service, documentation, inspector, inventory, Excel, Microsoft Office Suite, Outlook, PowerPoint, Word, Oracle,  switchboard, troubleshoot, type 45 wpm
Additional Information
  • References are available upon request

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School Attended

  • Southwest Community College

Job Titles Held:

  • Code Enforcement Officer
  • Compliance Specialist/Weed Inspector
  • Customer Service Rep
  • Truck Driver/Mower Operator
  • Cashier, Customer Service Representative

Degrees

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