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code enforcement officer resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Empathetic Social Work Intern with exceptional time management, communication and decision-making abilities. Skilled at conducting assessments, treatment plans, crisis plans and discharge plans in an inpatient setting at Longleaf Psychiatric Hospital. Adaptable and versatile individual that works closely with social workers and evaluates and addresses individual patient needs and concerns. As extensive knowledge in criminal justice and psychology. Talented at educating patients and families regarding community resources.

Skills
  • Behavioral plan creation
  • Treatment program guidance
  • Client rights advocacy
  • Life skills development
  • Behavioral therapy
  • Violence prevention
  • Mood disorders knowledge
  • Behavioral plan creation
  • Records management
  • Records maintenance
  • Women's issues
  • Patient-centered care
  • Team building
  • Team management
  • Recordkeeping
  • Business operations
  • Problem-solving abilities
  • Professional correspondence
  • Risk management expertise
  • Customer service
  • MS Office
  • Supervision
  • Communications
  • Planning and coordination
  • Organization
Experience
09/2017 to Current
Code Enforcement Officer City Of Conroe Conroe, TX,
  • Ex Officio Notary for the Town of Ball.
  • Performs inspections of houses and property for conformance with applicable codes pertaining to signs, housing, litter, overgrowth, abandoned vehicles, garbage containers and dump sites.
  • Interprets and enforces the provisions of applicable town codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations.
  • Responds to complaints and questions related to code enforcement issues; researches problems and initiates problem resolution; discusses problem areas with property owners, landlords and contractors.
  • Gathers information and evidence for prosecution of violators; interviews citizens; prepares and presents cases to the Town of Ball Mayor's Court; testifies in court as needed.
  • Maintains records of inspection activities; makes photographic records of violations. Prepares or completes various forms, reports, correspondence, logs, inspection reports, notices, formal warnings, or other documents.
  • Communicates with supervisors, employees, other departments, city council members, board members, attorneys, contractors, property owners, landlords, outside agencies, community groups, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Checks property zoning and zoning changes; checks alley and street closings. Attends meetings and hearings.
01/2017 to 08/2017
Customer Service Representative Real Alloy Chicago Heights, IL,
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Approved, declined or counter-offered loans up to $1,000. Reviewed financial statements, credit histories, income reports and other information to make accurate determinations about loan decisions.
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
08/2015 to 12/2016
Customer Service Representative Real Alloy Friendly, WV,
  • Helped drive sales goals and achieve monthly quotas.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Greeted customers entering the store to ascertain what each customer wanted or needed. Reviewed and edited loan agreements to ensure accuracy.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Reviewed financial statements, credit histories, income reports and other information to make accurate determinations about loan decisions.
  • Negotiated to collect balance in full. Counseled debtors on their payment options and arranged installment agreements.
03/2014 to 07/2015
Associate Trainer Seaworld Parks Chula Vista, CA,
  • Mentored employees during probationary period to answer questions and offer improvement strategies.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Helped drive sales goals and achieve monthly quotas.
  • Obtained orders for drinks and food and input details into the system.
  • Answered questions regarding ingredients or availability of specific menu items.
  • Ensured condiments and napkins were packed with each order.
  • Returned change owed to customers after counting it out appropriately.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Coordinated team members with a focus on productivity, efficiency, and enhancing the customer experience.
  • Organized implementation of new banners, displays, and menus.
  • Updated daily logs, computer tracking systems and other relevant documentation.
  • Expertise in baking artisan breads and pastries.
  • Arranged bakery displays to showcase goods in an attractive manner.
  • Trained new bakery staff on company policies and POS system use.
  • Managed cash drawer and credit and debit card transactions
Education and Training
Expected in to to
Master of Science: Social Work
Louisiana State University And A&M College - Baton Rouge, LA
GPA:
  • Completed courses in: History / Policy, Practice with Individuals and Families, Differential Diagnosis, Diversity & Oppression, HBSE I, HBSE II, Practice with Groups, Organizations, and Communities, and Research I.
  • Has knowledge on how to conduct / complete the following: psychosocials, individualized treatment plans, collateral calls, crisis plans, individualized discharge plans, group sessions and group notes
Expected in 12/2019 to to
Bachelor of Science: Criminal Justice & Minor in Psychology
Upper Iowa University - Fayette, IA
GPA:
  • Minor in Psychology
  • Magna cum laude graduate
  • Graduated with 3.86 GPA
  • Continuing education in Social Work.
  • Maintained a spot on the Deans list each term.
  • Has extensive knowledge in the following courses: Diagnostic and Statistical Manuel of Mental Disorders, Addictive Disorders, Juvenile Delinquency, Corrections, Criminal Law, Criminal Investigations, Ethics in Criminal Justice, Supervision, Criminology, Deviance and Social Control, Abnormal Psychology and Social Problems.
Expected in 05/2016 to to
High School Diploma:
Trinity High School - Pineville, LA,
GPA:
  • Class valedictorian
Certifications
  • Certified by the Louisiana Secretary of State in Records Management Laws and Programs as well as Record Retention Schedule Development and Revision.
  • Certified by the Louisiana Board of Ethics in Ethics Training for Public Servants.

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Resume Overview

School Attended

  • Louisiana State University And A&M College
  • Upper Iowa University
  • Trinity High School

Job Titles Held:

  • Code Enforcement Officer
  • Customer Service Representative
  • Customer Service Representative
  • Associate Trainer

Degrees

  • Master of Science
  • Bachelor of Science
  • High School Diploma

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