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cocktail waitress bartender resume example with 8 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drink preparation, including specialty drinks. Reliable and hardworking, strong dedication. Amazing customer service skills, strong team leader and staff trainer.

Skills
  • Proficient in mixology
  • Alcohol ordering
  • Safe serving knowledge
  • Anticipating guest needs
  • Outstanding customer service
  • Maintaining glassware stock
  • Beer, wine and soju cocktails
  • Suggestive selling
  • Health codes compliance
  • Extensive spirits knowledge
  • Marketing and sales experience
  • Outgoing personality
  • Food service
  • Elegant garnish station setup
  • Excellent judgment
  • Courteous
  • Organizational ability
  • Extensive beer knowledge
  • Maintaining a clean bar
  • Cocktail list development
  • Able to stand 13 hours
  • Employee training
  • Food preparation
  • Extensive wine knowledge
  • Cash and credit transactions
  • Balancing the cash register
  • Service-oriented mindset
  • Cash register operation
  • Wine and liquor expertise
Experience
03/2018 to 08/2021
Cocktail Waitress/Bartender Taco Bell Seattle, WA,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Greeted frequent visitors by name and explained new promotions.
  • Mitigated behavioral issues and liability related to customers' excessive drinking by cutting off service for the night.
08/2015 to 10/2017
Bartender Sbarro Waldorf, MD,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
  • Restocked beer and liquor regularly and after special events.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Received cash and card payments for balances owed.
  • Kept supplies stored in proper locations according to health code standards.
  • Monitored patron alcohol consumption to encourage safety.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Collected appetizer, entree and wine orders from patrons.
  • Advertised, marketed and recommended drink options to guests.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Used POS system to input orders, create checks and issue receipts.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Made alcohol and beverage orders for clients.
02/2013 to 07/2015
Assistant Manager Papa Johns International Inc. City, STATE,
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Education and Training
Expected in 06/2015 to to
High School Diploma:
Marquette Catholic High - Alton, IL,
GPA:

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Resume Overview

School Attended

  • Marquette Catholic High

Job Titles Held:

  • Cocktail Waitress/Bartender
  • Bartender
  • Assistant Manager

Degrees

  • High School Diploma

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