Customer-oriented server with excellent interpersonal and communication skills who thrives under pressure
and goes above and beyond to create unforgettable guest experiences. Food and beverage expert. Recently
licensed in bar-tending.
Highlights
Reliable and punctual
Cash handling
Reliable team worker
Neat, clean and professional appearance
Comfortable standing for long time periods
Experience
Cocktail Waitress, 08/2011 to CurrentThe Office Gentleman Club － Miami, FL
Consistently provided professional, friendly and engaging service.
Served all beverage and food items efficiently.
Monitored guests at all times, predicted needs and quickly responded to requests.
Displayed enthusiasm and knowledge about the clubs menu and products.
Routinely cleaned work areas throughout each shift.
Developed and maintained positive working relationships with others to reach business goals.
Received frequent customer compliments for going above and beyond normal duties.
Effectively listened to, understood and clarified guest concerns and issues.
Cocktail Waitress, 06/2011 to 08/2011Queen of Diamonds Gentlemen Club － Miami, FL
Consistently provided professional, friendly and engaging service.
Served all beverage and food items efficiently.
Monitored guest at all times, predicted needs and quickly responded to request.
Skillfully promoted items on beverage lists.
Displayed enthusiasm and knowledge about the clubs menu and products.
Routinely cleaned work areas throughout each shift.
Assisted co-workers whenever possible.
Head Cashier/Sales Associate, 02/2009 to 04/2011Forever 21 Woman's Clothing － Cherry Hill, NJ
Responsible for the supervision of a team of cashiers, providing training, hiring, monitoring, and assistance with operational issues.
Complying with rules, regulations and general standards of the company.
Ensuring that the money has been counted correctly and the fiscals deals have been settled properly by the cashiers working under myself.
Administrating and overseeing check-out stations on a daily basis.
Greeting the clients, helping them with difficult issues, replying to their queries and providing superior client services.
Education
High School Diploma
Web Design,2005Mastbaum AVTS － Philadelphia, Pa
Mastbaum AVTS - 3116 Frankford Ave, Phiadelphia, Pa
