Hardworking with 15 years experience in all aspects of store operations including management, merchandising, cashiering, stocking, staff training and development
Customer service-oriented, organized and possesses strong time management skills
Driven to develop and implement fresh sales and marketing strategies with financial and operational discipline
Willing to work a flexible schedule
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Leadership
- Served as key contributing member to leadership team
- Planned, directed, coordinated and assigned manpower to efficiently meet production requirements
- Marketing
- Implemented marketing strategies which resulted in growth of customer base
- Process Improvement
- Assessed organizational training needs
- Applied safety procedures and policies as outlined in Department Safety Manual
- Awarded by management with official commendations for personal achievement and contributions to the team
Administered all point of sale opening and closing procedures
Facilitated monthly and quarterly physical inventory counts
Explained information about the quality, value and style of products to Influence customer buying decisions
Replenished floor stock and processed shipments to ensure product availability for customers
Recommended merchandise based on customer needs
Placed special orders and called other stores to find desired items
Maintained knowledge of current promotions
Executed cash transactions quickly and accurately
Greeted all customers
Oversaw overnight store operations, including staff assignments and production lists
Trained new team members
Delegated tasks to team members to optimize productivity
Supervised many employees per shift
Handled products and equipment in accordance with safety and sanitation guidelines
Directed and managed all functions of the dairy, frozen, produce and bakery departments
Conducted price checks for cashiers and service clerks
Fulfilled special order requests, including special occasion cakes and party platters
Handled resets according to schedule, including deleted and new merchandise
Ordered and shelved weekly sale items for customers
Built attractive holiday and seasonal displays for merchandising program
Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks
Managed an efficient, friendly and effective crew
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School Attended
- Landrum High School
Job Titles Held:
- Coca Cola Sales Rep
- Customer Service Supervisor
Degrees
- High School Diploma
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