Coating Technician Resume Example

My responsibilities and tasks consist of strong leadership skills when assembling and gathering sterile products for specific assembly lines. Instructing and directing employees to their assigned position and job. I have always over exceeded my productivity percentage by not only being a team player for my employees, but also a leader. I have proficient knowledge in QAD and SAP for doing the end of the day and end of job reports for each assigned job I have accomplished. I have been trained in both Medela locations such as our main warehouse in Mchenry, IL, and also the distribution Center in Elgin, IL.

• Participated in technical training and workshops to improve skills set and boost overall knowledge.
• Trained and advised an immense amount, new employees, from the year 2017-2020.
• Approved incoming materials by confirming specifications and approved finished products.
• Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
• Recommended improvements to systems and procedures for increased productivity.
• Trained temps in proper equipment use and product testing procedures.
• Analyzed issues and recommended corrective actions to improve final results.
• Maintained laboratory equipment to keep all tools functional and operating efficiently.
• Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
• Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
• Gathered and inputted data in SAP to develop models and assess trends.
• Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.

• Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions, and signage.
• Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
• Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Maintained productive relationships with existing customers through exceptional follow-up after-sales.
• Handled credit and debit card payment processing to complete the purchasing experience.
• Provided training on appropriate product selection.
• Greeted incoming customers and provided expert sales and service to drive revenue.
• Responded to walk-in requests for financial assistance and devised personalized solutions.
• Processed orders through system and coordinated product deliveries.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Employed a consultative sales approach to identify client needs and propose turnkey solutions that supported current business objectives while strategically highlighting benefits addressing future needs.
• Listened to customers to understand needs and refer to optimal services.
• Provided customers with recommendations to promote brand effectiveness and product benefits.
• Responded to customer requests and questions regarding opening, closing, and transferring account information to eliminate fraud.
• Consistently exceeded sales goals by an astronomical percentage by leveraging strong customer service and relationship marketing skills.