Qualified CNC adjuster trained in CNC programming with extensive knowledge of blueprints and equipment diagnostics. Works independently to troubleshoot and resolve machining operations, tools and program issues. Broad knowledge of machining techniques to perform advanced setup.
Innovative Machine Operator offering 5+ years of experience handling tool performance, testing and effectiveness. Proven resourcefulness at understanding complex regulatory and organizational guidelines governing worker safety. Exceeds outlined goals to streamline operations and maintain clean, safe work environment. Honed approach to selecting raw material, adjusting performance levels and troubleshooting common problems.
Reliable Machinist skilled at reading and following machine schematics and standard operating procedures. Meticulous and systematic with excellent critical thinking and problem-solving abilities. Accomplished in manufacturing and repairing precision parts and instruments.
Provides knowledgeable oversight for operating mills, routers and CNC machines within high-volume production setting. Brings more than 5+years of experience to monitoring, inspecting and managing complex gauges, tools and parts, pulling from up-to-date knowledge of equipment trends. Determines adherence to organizational output roadmap within strictly maintained, clean and safe work environment. Detail-oriented approach to meeting organizational performance.
Certified CNC Machinist with extensive setup and program adjustment experience. Productive and reliable Journeyman experienced in electronic and mechanical design. Top-notch strengths in diagnostics, troubleshooting and preventive maintenance.
Outstanding problem solving skills focused on driving continuous improvement through innovative ideas and methods. Offering strong attention to detail, skill in reading blueprints and excellent attendance record. Excels at reviewing work orders and running several machines simultaneously in 5S environment.
Hardworking and reliable with strong ability to learn any and everything. Highly organized, proactive and punctual with team-oriented mentality.
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- Observed machines for proper functioning and made adjustments to meet specifications and complete work orders on-time and under budget.
- Adjusted offsets daily based on work orders and changing production needs.
- Changed out aging tools, fixtures and offsets.
- Set up, adjusted or operated basic or specialized machine tools to support precision machining operations.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Set-up and operated lathes, mills and grinders to cut raw materials.
- Troubleshot machinery and programming issues to exceed production goals.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Managed high-volume of inbound and outbound customer calls.
- Documented conversations with customers to track requests, problems and solutions.
- Reviewed files, records and other obtained documents to respond to customer requests.
- Investigated and solved routine, complex and long-standing customer issues each day.
- Maintained strong call control and quickly worked through scripts to address problems.
- Set up, adjusted or operated basic or specialized machine tools to support precision machining operations.
- Changed out aging tools, fixtures and offsets.
- Adjusted offsets daily based on work orders and changing production needs.
- Observed machines for proper functioning and made adjustments to meet specifications and complete work orders on-time and under budget.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Set-up and operated lathes, mills and grinders to cut raw materials.
- Troubleshot machinery and programming issues to exceed production goals.
- Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
- Fabricated various parts using multiple machines at once.
- Adhered closely to equipment safety practices to reduce accidents.
- Loaded and unloaded machines to prevent expensive equipment issues.
- Maintained detailed production records to identify areas for improvement and maximize productivity.
- Conducted equipment tests and inspections and made adjustments to maintain safety and functionality.
- Loaded and unloaded different tool parts from trucks and storage areas.
- Worked from layout and work order, created programs and set up machines to produce required parts.
- Developed solutions to wide range of complex technical problems to meet organizational objectives and deadlines.
- Measured and marked dimensions and reference points to meet precise specifications.
- Selected appropriate speeds and feeds according to metal type and finish specifications.
- Measured, marked and indicated dimensions and reference points on materials.
- Monitored feed and speed of machines during machining process to report problems and required repairs.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Assisted customers in making payments on accounts and setting up payment plans.
- Upheld strict quality control policies and procedures during customer interactions.
- Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
- Reviewed account and service histories to identify trends and issues.
- Recommended improvements to products and services to mitigate complaints.
- Relayed productive customer feedback to marketing teams.
- Shared detailed information regarding options to help customers make decisions.
- Consulted with customers regarding needs and addressed concerns.
- Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
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Resume Overview
School Attended
- Harker Heights High School
- Central Texas College
Job Titles Held:
- CNC Machinist
- Customer Service Agent
- CNC Machinist
- Customer Service Associate
Degrees
- High School Diploma
- Some College (No Degree)
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