Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Caring for patients with 4 years of experience. Trained in one on one care and individual treatments with proven history of providing best-in-class individualized patient care. Excited to take initiative and employ patience, knowledge and positive attitude to your facility.
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- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Achieved point quota goals with increasing Outbound/Inbound conversion rates as set forth.
- Continuing to learn and grow with company each and every day.
- Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
- Used mobility devices and equipment to transport patients.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Cleaned and sterilized equipment to reduce risk of patient infection and contamination.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted in changing from CPSI to Microsoft Excel for medical recordkeeping, keeping detailed records before, during and after switch.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Received and routed incoming calls and correspondence to promote timely communication.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Established clear and consistent administrative procedures to minimize errors and avoidable delays.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Completed supply orders and maintained appropriate levels of office supplies.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements and assisted with feeding.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Used mobility devices and equipment to transport patients.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
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Resume Overview
School Attended
- West High School
Job Titles Held:
- Sales Advisor
- CNA/Ward Secretary
- CNA
Degrees
- High School Diploma
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