cna cma resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dedicated resident care technician that will provide every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs.

  • Time management
  • Strong verbal communication
  • Strong problem solver
  • Dedicated team player
  • Resourceful
  • Excellent multi-taker
  • Customer service
  • Patient care
  • Patient flow
  • Problem solver
  • Reporting and documentation
  • Adaptable
Work History
04/2021 to Current
CNA/CMA Azria Health Sutherland, NE,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained best-in-class standards for individualized care in 100-bed unit by continuously checking in with patients and families and quickly providing care.
04/2019 to 05/2020
New Accounts Coordinator Tutera Senior Living Liberty, MO,
  • Coordinate with new account installer, from end of sale process to first delivery
  • Responsibilities include interacting with customer and other Cintas departments to coordinate installation of Cintas products and services
  • Accessing variety of computer databases to review, download and manually input/update data in system
  • Installing accounts as efficiently as possible; and ensuring high customer satisfaction throughout installation process
  • Keyed customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
04/2008 to 12/2018
Medical Logistics Customer Service/ Acquisitions USAF Moody AFB City, STATE,
  • Oversaw requisitions and issue of $4.9M annual sales of medical supplies/equipment for 60 base cost center accounts
  • Facilitated procurement of $3.6M pharmaceutical and received 872 orders which was vital to 93K filled Patient prescriptions
  • Managed receipt, storage and issue of medical supplies Conducted weekly checks on $163K inventory and correcting errors identified quickly; increased efficiency by 30%
  • Ordered 8.2K line items worth $190K which abled $12M of war reserve materials assets ready to deploy
  • Drove Department of Defense supply standardization program that was ID as "Best Practice" becoming number one in west region
  • Skillfully researched critical pharmaceutical and supply shortage by utilizing prime vendor accounts to replenish expired goods
  • Computed stock control levels that helped save section custodians 30 man-hours which prevented $20K in duplicate supplies
03/2007 to 03/2008
Receptionist Nuerology Neurosurgery City, STATE,
  • Recorded and filed patient data and medical records
  • Strictly followed all federal and state guidelines for release of information
  • Scheduled surgeries and procedures in conjunction with Surgical Coordinator
  • Scheduled patient appointments
  • Completed registration quickly and cordially for all new patients
  • Scheduled radiology exams for patients
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information
  • Confirmed patient information, collected copays and verified insurance
  • Communicated with medical transcriptionist regarding patient medical records
  • Consistently informed patients of their financial responsibilities prior to services being rendered
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules
Expected in 05/2021
Certificate: Advanced Patient Care Assistant
Wiregrass Georgia Technical College - Valdosta, GA
Expected in 05/2021
Certificate: Nursing Technician
Wiregrass Georgia Technical College - Valdosta, GA
Expected in 12/2020
Certification: Certified Nursing Assistant
Wiregrass Georgia Technical Collage - Valdosta, GA,
  • Managed two Government Purchase Cards accounts while procured $300K crucial medical assets that strengthened wing deployment capability.
  • Managed Government Purchase Card account by reconciling 700 transactions annually valued at $142K.
  • Provided outstanding response to 12 emergent requests that ensured lifesaving supplies in-house in under 24 hours.

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Resume Overview

School Attended

  • Wiregrass Georgia Technical College
  • Wiregrass Georgia Technical College
  • Wiregrass Georgia Technical Collage

Job Titles Held:

  • New Accounts Coordinator
  • Medical Logistics Customer Service/ Acquisitions
  • Receptionist


  • Certificate
  • Certificate
  • Certification

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