Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 8+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Skills
Surgical Preparation
Observation Documentation
Electronic Recordkeeping
Vital Signs Collection
Training and Development
Medication Administration
Vital Sign Monitoring
Infection Control
EMR Updating
Attention to Detail
Willingness to Learn
Medical Terminology
Biological Specimen Handling
Emotional Intelligence
Injury Prevention
Unit Supply Maintenance
Care Monitoring
CPR Certification
Calm Under Stress
Room Cleaning and Restocking
Phlebotomy Training
Quality Assurance
Patient Safety Management
Universal Precautions
Time Management
Patient Care Quality
Consistent Follow Through
Laboratory Testing
HIPAA Compliance
First Aid Certification
Basic Life Support
Family Education
Verbal and Written Communication
Empathy and Compassionate Care
Emergency Response
Biohazard Disposal
Multitasking and Prioritization
Infection Prevention and Control
Intercultural Competence
Experience
CMA, 10/2021 - Current Hillcrest Family Services – Dubuque, IA,
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Maintained medication stock and cleaned patient rooms and equipment.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Obtained, recorded and reported patient vital signs for medication administration.
Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Promoted clean and sanitary environment by maintaining department equipment.
RMA, 04/2019 - 09/2021 Baptist Health – Jacksonville, AR,
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Labeled and completed lab requisitions using ICD and CPT coding.
Measured vital signs and took medical histories to prepare patients for examination.
RMA, 03/2014 - 03/2019 Baptist Health – Jonesboro, AR,
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Labeled and completed lab requisitions using ICD and CPT coding.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Incorporated outside records into charts and EHR.
Cleaned and maintained medical equipment following procedures and standards.
Measured vital signs and took medical histories to prepare patients for examination.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Education and Training
Associate of Science: Medical Assisting, Expected in 03/2014 - Virginia College - Birmingham - Chattanooga, TN, GPA:
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