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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
I am a quick learner dedicated to driving customer satisfaction and providing genuine hospitality to guests. Experienced in customer service, team environment and fast paced environment.
Skills

Quick learner

Great communication

Genuine customer service

Experience in cash management

Experience in POS

Multitasking

Time management skills

MS Windows proficient

Strong guest relations

Employee training

50wpm

Strong interpersonal skills
Education
California State University Northridge Northridge, CA Expected in May 2013 ā€“ ā€“ Bachelor of Science : Business Management - GPA : Business
Work History
Seagate Technology Llc - Club Treasurer
Pune, IN, 10/2011 - 05/2013
  • Audited membership dues, receipts, and club transactions accurately.
  • Worked closely with President and vice-president to organize club events
    • Increased club awareness through member recruitment such as in-class presentation, distribution of flyers and participating in CSUN\'s Meet the Club tabling events.
  • Made sure officers are updated with club transactions through short presentations.
  • Assigned each club members with tasks to encourage club involvement.
    • Hilton Worldwide - Intern
    Philadelphia, PA, 07/2012 - 08/2012
    • Worked closely with housekeeping, engineering, guest services, and management to understand the rundown of each department.
    • Accurately input computer databases, hotel website designs, and amenities.
    • Assisted Manager and hotel coordinators with administrative tasks, data entries, and ordered office supplies.
    • Reviewed and edited emergency and employee manuals for the new courtyard.
    • Organized office equipments and files
    Nikita Malibu - Server Assistant
    City, STATE, 05/2014 - 10/2014
    • Ensured all work stations are stocked with flatware, glassware, silverware, napkins, and pitchers of water.
    • Memorized table and seat layout to efficiently deliver food to guests
    • Provided guests with short but descriptive introduction of dishes being served
    • Attentively re-set tables with proper table setting after guests dining.
    • Performed opening and closing procedures with a sense of urgency.
    • Assisted hostesses, servers, and managers willingly to ensure excellent guest dining experience.

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    Resume Overview

    School Attended

    • California State University Northridge

    Job Titles Held:

    • Club Treasurer
    • Intern
    • Server Assistant

    Degrees

    • Bachelor of Science

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