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Closer Resume Example

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CLOSER
Summary

Enthusiastic Food Service Worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Knowledgeable about front of house and back of house protocols with proper training. Organized and diligent Team member offering over 16 years of food handling experience combined with high-energy, enthusiastic approach to serving customers. Knowledgeable about managing ingredient preparation, trash removal and other needs with little supervision. Dedicated to building loyal base of customers by providing exceptional, consistent service. Driven Team worker with background delivering proactive kitchen support. Works effectively with teams to prepare food and keep kitchen orderly and sanitized. Measures and assembles ingredients and cooks items according to recipes and menu specifications. Detail-oriented with strong background in food service and preparation. Excel at delivering excellent customer service in fast-paced environments. Recognized for exceptional customer service skills. Reliable Food Service Worker bringing 16 years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures. Dedicated with strong background helping with customer orders, cooking and store cleanliness. Stands for long hours and completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Reliable with background in food service. Excels at multitasking in fast-paced environments to prepare and plate exceptional food. Cleans and organizes work area before, during and after every shift.

Skills
  • Organization
  • Problem resolution
  • Supervision
  • Project organization
  • Team building
  • Communications
  • Customer service
  • Team management
  • Inventory management
Experience
Closer|Arby's - Coeur D'Alene, ID|03/2016 - Current
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Upheld food safety standards at all times.
  • Received food orders from individuals and explained offerings.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Complied with company service standards, including inventory and cash control procedures.
  • Cleaned utensils, dishes and glasses for customer use.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Verified compliance with all sanitation and safety requirements.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Dishwasher|The Fedora - Coeur D'Alene, ID|05/2015 - 02/2016
  • Prepared individual condiments and dispensers for transportation to catering locations.
  • Loaded supplies and food into delivery vans and unloaded at events.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Worked multi-course dinners with pre-plated foods.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Monitored and counted food stock and supplies to reorder on time.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Managed and restocked drink stations.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Processed customers' payments and provided receipts.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Closing Cook|Burger King - Hayden, ID|06/2007 - 04/2015
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Upheld food safety standards at all times.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery
  • Maintained order and cleanliness of work areas to conform with health codes.
Cashier|McDonald's - Roseville, CA|08/2004 - 04/2007
  • Wiped down counters and food slide to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Welcomed customers, offering assistance to help find necessary menu items.
  • Wrapped items and bagged orders properly.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Processed customer payments quickly and returned exact change and receipts.
  • Operated cash register, collected payments and provided accurate change.
Education and Training
Lake City High School|Coeur D'alene, ID|06/2004High School Diploma
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Resume Overview

Companies Worked For:

  • Arby's
  • The Fedora
  • Burger King
  • McDonald's

School Attended

  • Lake City High School

Job Titles Held:

  • Closer
  • Dishwasher
  • Closing Cook
  • Cashier

Degrees

  • High School Diploma

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