An accomplished result driven Leader with 20+years of experience in Management , recruitment , training and development. Customer service experience and operational process execution, with highest culture survey results at Ulta Beauty for 2015-2019 .
Hardworking Feeder with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.
Build a reputation of Operational expect and supported with the results over 7 Years at Ulta Beauty .
Managed the full -cycle recruitment efforts, on-boarded , trained and developed multiple positions including Leadership Positions.
Planned , coordinated and lead weekly management meetings at the store level.
Participated in Leading weekly district conference calls and Touch Bases.
Conducted performance reviewed participated in succession planning . Provided coaching and development to the employees on a disciplinary track. Managed and Updated an employee records in Talent Profile System .
Planned and executed schedule based on forecasting and business needs.
Created and environment of trust , collaboration and communication that reduced a turnover and Build Leaders of Leaders.
Managed payroll and controllable expense on regular bases at the store level and assisted with payroll management on a District level.
Planned , executed and managed operational processes (shipment deliveries, store orders, inventory related processes such as Cycle counts, inventories , clearance events , damages ) on a store level as well as helped to follow up on the same processes on a District level.
Monitored /executed visual presentation and marketing changes (daily/weekly/seasonal changes) on a store level s well as helped coordinate the same programs on a district level with new and existing leadership teams.
Participated in New store openings as a Retail Market Trainer - store set, visual presentation , brand standards, scheduling , recruiting , on boarding and training.
Interviewed, hired and trained new staff.
Maintained operational efficiency with proactive overside and corrections.
Evaluated employee performance , set goals and follow up.
Planned and executed events with Brand partners and Store Team.
Had and extra assinment and acted as a Department manager while Department manager was on LOA (over 12 month).
Received Multiple awards based on a Guest Satisfaction as well as the Goal Achievement . Took Clinique counter at Macys Northgate with -38% to Goal and was able to bring it to a top 10 in Northern America in a period of 18 month.
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