Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

An accomplished result driven Leader with 20+years of experience in Management , recruitment , training and development. Customer service experience and operational process execution, with highest culture survey results at Ulta Beauty for 2015-2019 .

Hardworking Feeder with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.

Highlights
  • Leadership Coaching and Counseling
  • Employee Training and Development
  • Payroll administration and Reporting
  • Budget Managing and Forecasting
  • Meditation and problem Solving
  • Managed full cycle operational standards
  • Trained and Developed New/Existing Leadership Teams for New Store openings
  • Executed Operational compliance/excellence Training District wide
Education
Odessa Training Center Odessa Ukraine , Expected in 1995 High School Diploma : - GPA :
Business Center of Odessa Odessa Ukraine , Expected in 2000 Business Management : - GPA :
Accomplishments

Build a reputation of Operational expect and supported with the results over 7 Years at Ulta Beauty .

Trained , coached and developed over 100 Leadership position as a retail Market Trainer in a period of 4.5 years.
 
As a Trainer was able to support shrink reduction and received  the most improved shrink award at  California for 2017 -2018 , by improving operational excellence  at the District level .
 
With the Guest centric oriented mind set was able to deliver the #1 Results in Loyalty and Guest Satisfaction Scores over multiple years. 
Experience
Ulta Beauty - General Manager /Retail Market Trainer
City, STATE, 08/2013 - Current

Managed the full -cycle recruitment efforts, on-boarded , trained and developed multiple positions including Leadership Positions.

Planned , coordinated and lead weekly management meetings at the store level.

Participated in Leading weekly district conference calls and Touch Bases.

Conducted performance reviewed participated in succession planning . Provided coaching and development to the employees on a disciplinary track. Managed and Updated an employee records in Talent Profile System .

Planned and executed schedule based on forecasting and business needs.

Created and environment of trust , collaboration and communication that reduced a turnover and Build Leaders of Leaders.

Managed payroll and controllable expense on regular bases at the store level and assisted with payroll management on a District level.

Planned , executed and managed operational processes (shipment deliveries, store orders, inventory related processes such as Cycle counts, inventories , clearance events , damages ) on a store level as well as helped to follow up on the same processes on a District level.

Monitored /executed visual presentation and marketing changes (daily/weekly/seasonal changes) on a store level s well as helped coordinate the same programs on a district level with new and existing leadership teams.

Participated in New store openings as a Retail Market Trainer - store set, visual presentation , brand standards, scheduling , recruiting , on boarding and training.

Macy's - Clinique Counter Manager /Acting Cosmetic Department Manager
City, STATE, 03/2003 - 07/2013

Interviewed, hired and trained new staff.

Maintained operational efficiency with proactive overside and corrections.

Evaluated employee performance , set goals and follow up.

Planned and executed events with Brand partners and Store Team.

Had and extra assinment and acted as a Department manager while Department manager was on LOA (over 12 month).

Received Multiple awards based on a Guest Satisfaction as well as the Goal Achievement . Took Clinique counter at Macys Northgate with -38% to Goal and was able to bring it to a top 10 in Northern America in a period of 18 month.

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Resume Overview

School Attended

  • Odessa Training Center
  • Business Center of Odessa

Job Titles Held:

  • General Manager /Retail Market Trainer
  • Clinique Counter Manager /Acting Cosmetic Department Manager

Degrees

  • High School Diploma
  • Business Management

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