Client-focused professional with over six years of experience in mental health and substance use treatment. Successful in lending expertise to improve delivery of care, create, improve, and implement programs. Background includes working with high profile and demographic Dual Diagnosis clients. Skilled in facilitating group sessions and conducting one-on-one therapy to deal with diverse struggles with a focused and dedicated approach. Proficient in preparing and maintaining detailed treatment records and reports. Excellent reputation for resolving problems and improving customer satisfaction. Plan and implement strategies for developing improved coordination for client discharges and care. Strong organizational skills, superb understanding of data collection and performance metrics. Dedicated professional well-versed in nonprofit operations processes and relationship-building strategies.
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