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Clinical Support Coordinator Resume Example

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CLINICAL SUPPORT COORDINATOR
Professional Summary
Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in clinical education. Successfully oversee clinical rotations, assessments, evaluations, and student services. Develop and lead productive relationship with clinical sites and educational institutions. Managing and coordinating other prioritized activities within the Organization Effectiveness & Talent team.
Skills
  • Project Management
  • Bi-lingual
  • Problem solving
  • Advising
  • Record-keeping
  • Zoom, Emedley, Canvas
  • Clinician Nexus, VSAS, Banner
  • Technical support
  • Travel arrangements
  • Multidisciplinary team collaboration
  • Accreditation coordination
  • Google Pro (mail, calendar, & docs), Microsoft Office Applications, Ariba, Access, Kronos, Banner & Zoom
  • Academic
  • Bi
  • Canvas
  • Contracts
  • Clients
  • Client
  • Delivery
  • Special events
  • Forms
  • Kronos
  • Meetings
  • Access
  • Mail
  • Microsoft Office Applications
  • Personnel
  • Presenting
  • Problem solving
  • Processes
  • Progress
  • Project Management
  • Quality
  • Record-keeping
  • Scheduling
  • Teaching
  • Technical support
  • Travel arrangements
  • Troubleshooting
Work History
  • Clinical Support Coordinator
  • NOVA SOUTHEASTERN UNIVERSITY, COLLEGE OF OSTEOPATHIC MEDICINE
  • Fort Lauderdale, FL
  • September 2018 to Current
  • Short-term placements of 250 medical students' clinical rotations that permit students to learn by assisting in actual healthcare settings.
  • Primary contact with healthcare facilities, preceptors & residents regarding student onboarding & scheduling.
  • Manages course schedules, student/preceptor assignments, internal team deadlines and semester-based timelines that impact the overall development.
  • Promotions in assessing program quality, presenting results, and making recommendations to management.
  • Provides assistance to faculty, staff, and students by clarifying issues relevant to student access and evaluation of academic records.
  • Assess student progress through their evaluations to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Program Evaluation Coordinator
  • FLORIDA ATLANTIC UNIVERSITY, COLLEGE OF MEDICINE
  • Boca Raton, FL
  • November 2017 to September 2018
  • Managed operations and reports for student feedback on the faculty teaching they received during their courses and clerkships.
  • Improved student peer-to-peer feedback to life-long learning and student feedback of individual courses and special activities.
  • Produced reports on faculty teaching as required for the Liaison Committee on Medical Education accreditation (LCME) and as needed by curriculum committees, course and clerkship directors, department chairs, advancement and promotions committee, and the Dean.
  • Created and managed peer feedback on faculty teaching in accordance with LCME standards, faculty evaluations of student performance in a clinical setting and reports on student performance on an individual and comparison basis and facilitate the use of the narrative feedback on student grade reports.
  • Provided technical support to all users of the evaluations system, including but not limited to creation of faculty and student profiles, creating groups to facilitate correct evaluation distribution, creating evaluations and surveys, updating user permissions and troubleshooting for any related issues as needed.
  • Negotiated contracts and delivery plans with medical professionals, regarding evaluation processes.
  • ANESTHESIOLOGY ASSISTANT PROGRAM, Clinical Administrative Assistant
  • NOVA SOUTHEASTERN UNIVERSITY
  • Fort Lauderdale, FL
  • August 2014 to November 2017
  • Created contact with preceptors, anesthesiologist & other medical personnel at clinical site to arrange & facilitate rotation schedules for students.
  • Generated data & registered reports from NSU specific software systems to ensure accurate processing & record-keeping.
  • Arranged forms & documents; validates data for discrepancies & follows up to ensure accuracy.
  • Participated in the organization of weekday, weekend, & evening program events, which may include graduation activities, retreats, end-of-clinical rotations, institutes, & special events, & receptions.
  • Secured housing for over 50 students during clinical rotations, as well as managed travel arrangements, schedules meetings/events & maintains calendars to ensure timely scheduling for faculty.
  • Prepared & submitted supply orders, purchase orders, work orders, travel requests & reimbursements.
  • Sufficient Specialist I
  • DEPARTMENT OF CHILDREN & FAMILIES
  • Ft. Lauderdale, FL
  • November 2011 to August 2014
  • Directed interviews with clients, reviewed records, & conferred with other professionals to evaluate client's eligibility for all public assistance programs (Medicaid, Medicare, Cash Assistance & SNAP).
  • Referred clients, &/or families to community resources to assist in recovery from mental or physical illness, created individual plans for clients to improve health & personal goals.
  • Intervened as an advocate for clients to resolve problems in crisis with referrals to outside agencies such as ChildNet, Women in Distress and Support for Homeless Veterans.
  • Presented training for clients seeking information on enrollment for Affordable Care Act.
  • Counseled clients & patients, individually & in group sessions, to assist in overcoming dependencies, adjusting to life & making changes.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
Education
  • Master of Science - Medical Education
  • Nova Southeastern University
  • Davie, FL
  • Expected in August 2021
  • Bachelor of Arts - Sociology
  • Florida Atlantic University
  • Boca Raton, FL
  • December 2016
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Resume Overview

Companies Worked For:

  • NOVA SOUTHEASTERN UNIVERSITY, COLLEGE OF OSTEOPATHIC MEDICINE
  • FLORIDA ATLANTIC UNIVERSITY, COLLEGE OF MEDICINE
  • NOVA SOUTHEASTERN UNIVERSITY
  • DEPARTMENT OF CHILDREN & FAMILIES

School Attended

  • Nova Southeastern University
  • Florida Atlantic University

Job Titles Held:

  • Clinical Support Coordinator
  • Program Evaluation Coordinator
  • ANESTHESIOLOGY ASSISTANT PROGRAM, Clinical Administrative Assistant
  • Sufficient Specialist I

Degrees

  • Master of Science - Medical Education
    Bachelor of Arts - Sociology

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