Livecareer-Resume

Clinical Supervisor Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

A Hardworking, goal oriented, team-spirited individual seeking a long-term position as a Patient Care Coordinator to utilize skills and experience to contribute to the growth and success of this organization.

Skills
  • Verbal and Written Communication
  • Critical Thinking
  • HIPAA Guidelines
  • Microsoft Office
  • Organized and Efficient
  • Time Management and Prioritization
  • Multi-Line Telephone Systems
  • Medical Terminology
  • Records Management
  • Reliability and Dedication
  • Schedule Coordination
  • Insurance Authorizations
  • Explaining Policy and Procedures
  • Documenting and Recording Information
  • Resolving Problems
Work History
Clinical Supervisor, 12/2016 to Current
Common SpiritIndianapolis, IN,
  • Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
  • Registered new patients and updated existing patient demographics by collecting detailed patient information.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Comforted patients by anticipating patients' anxieties, answering patients’ questions and maintaining reception area.
  • Verified patient information by interviewing patient, recording medical history, any symptoms/ allergies, confirming purpose of visit , and vitals.
  • Responded to crisis situations with calm and professional approach to optimize support.
  • Taught patients about medications, procedures and care plan instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Developed, implemented, revised and evaluated policies and procedures and educated staff on changes
  • Facilitate hiring of qualified personnel by interview applicants and making recommendations for employment.

.

Back Office Manager, 12/2016 to 03/2021
Dermatology And Skin Cancer CenterCity, STATE,
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews for staff.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships and implement proactive improvements for better patient flow.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Acted as main point of contact for patients, doctors and staff by closely reviewing medical charts and maintaining high levels of communication.
  • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Reached out to insurance carriers to obtain prior authorization for medications and procedures.
  • Sent and handled electronic requests for new medications and medication refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Sanitized, restocked and organized exam rooms and medical equipment.
Head Receptionist/Medical Assistant, 01/2014 to 04/2014
Town Center MedicalCity, STATE,
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations Obtaining client medical history, medication information, symptoms and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
Education
Dipolma For Xray With Medical Assistant: Medical Assisting, Expected in 12/2009
High Tech Institute - Orlando,
GPA:
High School Diploma: , Expected in 06/2008
Lyman High School - Longwood,
GPA:
Certifications
  • CPR Certified 2021-2022

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

92Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • High Tech Institute
  • Lyman High School
Job Titles Held:
  • Clinical Supervisor
  • Back Office Manager
  • Head Receptionist/Medical Assistant
Degrees
  • Dipolma For Xray With Medical Assistant
  • High School Diploma

Similar Resume

View All
Clinical Supervisor
CLINICAL SUPERVISOR
Clinical Supervisor