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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Focused and friendly multi-state licensed nursing professional passionate about providing competent assitance to every patient. Support needs of diverse patient population with unsurpassed clinical knowledge and interpersonal communication skills. Proficient in evaluation and treatment, with excellent problem-solving. Skilled in coordinating complete and comprehensive care.

Skills
  • Process innovation
  • Strategy implementation
  • Multitasking
  • Strong critical thinking capabilities
  • Emotional awareness
  • Flexible and adaptable
  • Positive attitude
  • Superior time management
  • Relationship building & multidisciplinary team collaboration
Work History
Clinical Supervisor, 10/2018 to Current
Common SpiritNipomo, CA,
  • Evaluate clinical team member performance and develop opportunities to improve competencies, knowledge, and delivery of care
  • Coordinate departmental operations according to administrative, legal and medical guidelines
  • Collaborate with physicians and interdisciplinary teams to direct and improve day-to-day operational functions for ambulatory care facility, ensuring exceptional delivery of care and safety
  • Maintain optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
  • Establish and continuously optimize facility schedules and individual work assignments, spanning 3 locations
  • Perform new team member orientation in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
  • Investigate and independently resolve complaints from team members, physicians and patients by leveraging clinical judgment and leadership expertise
  • Work at least 12 hours per month as floor nurse to maintain clinical proficiency
Ambulatory Specialty RN, 09/2013 to 10/2018
The Paradies ShopsJacksonville, FL,
  • Planned, prepared, and scheduled patients for incoming and outgoing appointments and procedures
  • Assist with minor surgical office procedures
  • Facilitated admissions, discharges and transfers; prepare chart and other documentation necessary
  • Phone triage and office appointment scheduling
  • Refined office policies and procedures in areas of workflow, safety methods, and documentation
  • Equipped patients and their families with tools and knowledge needed for speedy and sustained recovery
  • Trained new team members in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies
  • Exercised exemplary clinical judgment when making care decisions
RN Admissions Supervisor, 02/2016 to 07/2016
TLC Your Way HomecareCity, STATE,
  • Established compassionate care planning for optimal healing and provided emotional, psychological, and spiritual support for patient, families, and caregivers
  • Performed admission and discharge assessments to construct optimal care planning by developing patient care goals
  • Assured quality patient care by scheduling, assigning, and supervising clinical team members
  • Accomplished human resource objectives by orienting, coaching, assigning, and appraising care team members
  • Improved operational planning, to include assessment of quality and productivity
  • Taught disease, medication, and self-care management via available tools and resources
  • Established compassionate environment for optimal healing and providing emotional, psychological, and spiritual support for patient, families, and caregivers
  • Resolved patient needs by utilizing multidisciplinary teams and resources
Server/Bartender, 06/2005 to 01/2019
Wing King Cafe/Ida Roselle's Catering/IHOPCity, STATE,
  • Helped customers place orders, explain menu items, and suggest appropriate options, and collaborate with kitchen team members to support order preparation to foster top-quality service and minimize complaints
  • Maintain accurate billing, payment processing, and Claire management practices
  • Served needs of more than 40 customers in busy environment
  • Greeted and maintained relationships with regular customers
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Education
Bachelor of Science: Nursing, Expected in 08/2013
University of South Carolina - Greenville, SC
GPA:
: General Studies, Expected in 05/2012
York Technical College - Rock Hill, SC
GPA:
Associate Degree: Nursing, Expected in 12/2010
Carolinas College of Health Sciences - Charlotte, NC
GPA:
Additional Information

Member of Ambulatory Clinical Transformation Council

NC SPICE certification

Completion of the following courses: Conflict Management, Leading with Emotional Intelligence, Building & Sustaining Trust, Coaching for Success, Crucial Conversations

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Resume Overview

School Attended

  • University of South Carolina
  • York Technical College
  • Carolinas College of Health Sciences

Job Titles Held:

  • Clinical Supervisor
  • Ambulatory Specialty RN
  • RN Admissions Supervisor
  • Server/Bartender

Degrees

  • Bachelor of Science
  • Associate Degree

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