Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Focused and friendly multi-state licensed nursing professional passionate about providing competent assitance to every patient. Support needs of diverse patient population with unsurpassed clinical knowledge and interpersonal communication skills. Proficient in evaluation and treatment, with excellent problem-solving. Skilled in coordinating complete and comprehensive care.
Skills
Process innovation
Strategy implementation
Multitasking
Strong critical thinking capabilities
Emotional awareness
Flexible and adaptable
Positive attitude
Superior time management
Relationship building & multidisciplinary team collaboration
Work History
Clinical Supervisor, 10/2018 to Current Common Spirit – Nipomo, CA,
Evaluate clinical team member performance and develop opportunities to improve competencies, knowledge, and delivery of care
Coordinate departmental operations according to administrative, legal and medical guidelines
Collaborate with physicians and interdisciplinary teams to direct and improve day-to-day operational functions for ambulatory care facility, ensuring exceptional delivery of care and safety
Maintain optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
Establish and continuously optimize facility schedules and individual work assignments, spanning 3 locations
Perform new team member orientation in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
Investigate and independently resolve complaints from team members, physicians and patients by leveraging clinical judgment and leadership expertise
Work at least 12 hours per month as floor nurse to maintain clinical proficiency
Ambulatory Specialty RN, 09/2013 to 10/2018 The Paradies Shops – Jacksonville, FL,
Planned, prepared, and scheduled patients for incoming and outgoing appointments and procedures
Assist with minor surgical office procedures
Facilitated admissions, discharges and transfers; prepare chart and other documentation necessary
Phone triage and office appointment scheduling
Refined office policies and procedures in areas of workflow, safety methods, and documentation
Equipped patients and their families with tools and knowledge needed for speedy and sustained recovery
Trained new team members in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Exercised exemplary clinical judgment when making care decisions
RN Admissions Supervisor, 02/2016 to 07/2016 TLC Your Way Homecare – City, STATE,
Established compassionate care planning for optimal healing and provided emotional, psychological, and spiritual support for patient, families, and caregivers
Performed admission and discharge assessments to construct optimal care planning by developing patient care goals
Assured quality patient care by scheduling, assigning, and supervising clinical team members
Accomplished human resource objectives by orienting, coaching, assigning, and appraising care team members
Improved operational planning, to include assessment of quality and productivity
Taught disease, medication, and self-care management via available tools and resources
Established compassionate environment for optimal healing and providing emotional, psychological, and spiritual support for patient, families, and caregivers
Resolved patient needs by utilizing multidisciplinary teams and resources
Server/Bartender, 06/2005 to 01/2019 Wing King Cafe/Ida Roselle's Catering/IHOP – City, STATE,
Helped customers place orders, explain menu items, and suggest appropriate options, and collaborate with kitchen team members to support order preparation to foster top-quality service and minimize complaints
Maintain accurate billing, payment processing, and Claire management practices
Served needs of more than 40 customers in busy environment
Greeted and maintained relationships with regular customers
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Education
Bachelor of Science: Nursing, Expected in 08/2013 University of South Carolina - Greenville, SC GPA:
: General Studies, Expected in 05/2012 York Technical College - Rock Hill, SC GPA:
Associate Degree: Nursing, Expected in 12/2010 Carolinas College of Health Sciences - Charlotte, NC GPA:
Additional Information
Member of Ambulatory Clinical Transformation Council
NC SPICE certification
Completion of the following courses: Conflict Management, Leading with Emotional Intelligence, Building & Sustaining Trust, Coaching for Success, Crucial Conversations
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