Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Patient-oriented Clinical Supervisor with 4-year background, seeking to bring talent and expertise to growing organization. Skilled in developing programs to improve nurse and staff competencies and patient outcomes. Accomplished in helping set high professional performance standards leading to delivery of high-quality services.

  • Nursing
  • Progress
  • Rapport
  • Safety
  • Multidisciplinary team collaboration
  • Staff development
  • Patient Care
  • Progress monitoring
  • Unit leadership
  • Quality controls
  • Patient relations
  • Managing patient cases
  • Documentation requirements
  • Team Supervision
  • Improving clinical quality outcomes
  • Complying with regulatory guidelines
  • Information protection
  • Compliance with regulatory guidelines
  • Clinical skills
  • Clinical education
  • Unit supervision
  • Patient records administration
  • Quality assurance controls
02/2021 to Current Clinical Supervisor Wellpath | Framingham, MA,
  • Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
  • Interviewed applicants and made recommendations for new hires.
  • Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
  • Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Devised training programs to close gaps in nurse and staffs' competencies.
  • Evaluated patients, determined care needs and managed implementation of treatment plan.
  • Optimized operations by understanding, following and enforcing OSHA regulations.
03/2019 to 02/2021 Director of Nursing Addus Homecare Corporation | Loveland, CO,
  • Restructured patient satisfaction surveys to cover every step of patient journey to understand what matters most to every patient.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Monitored development, implementation and updates of individualized care plans.
  • Reviewed incident reports [Timeframe] for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Oversaw clinic administration, including financial management, recruitment and human resources.
  • Budgeted, managed and scheduled staff of [Number] nurses, fostering environment supportive of both [Type] and patients.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Facilitated peer-to-peer conflict resolution.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Trained and qualified staff per board requirements as well as national, state and local regulations.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Initiated training and education programs for supporting healthcare staff.
  • Communicated with patients with compassion while keeping medical information private.
  • Led junior level physicians, nurses, and medical students to deliver quality inpatient, outpatient and surgical patient care.
02/2018 to CurrentRegistered Nurse University Hospital | City, STATE,
  • Adjusted effectively to alterations in circumstances and priorities; recommended solutions for improvement.
  • Analyzed records data and reports in order to identify health care needs and deliver optimum patient care.
  • Applied clinical expertise in wound care, intravenous therapy, ventilation care, catheterization, and pain management techniques.
  • Assisted the physician with procedures, when needed.
  • Built cooperative relationship and rapport with patients and actively sought information to understand issues, needs, and expectations.
  • Clearly communicated with supervisors, health care providers, patients, and family members about patient needs and progress.
  • Coordinated patient discharge with post-care instructions.
  • Demonstrated safe and responsible use of equipment; maintained infection control and safety measures with every single patient contact.
  • Evaluated emergency situations and started appropriate nursing interventions.
  • Facilitated the integration and coordination of care between various health care services.
  • Maintained positive relationships and communication with team members.
  • Performed pre- and post-procedure calls for optimal patient outcomes and experience.
  • B.
Education and Training
Expected in Bachelor of Science | Nursing University of South Carolina Aiken, Aiken, SC GPA:
Prioritized patient care based on resource availability and need level. Provided patients and their family members with relevant instructions and education.

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School Attended

  • University of South Carolina Aiken

Job Titles Held:

  • Clinical Supervisor
  • Director of Nursing
  • CurrentRegistered Nurse


  • Bachelor of Science

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