(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Quality-focused healthcare professional with 10 years' hands-on experience in clinical administration and patient care, advocacy and counseling. Talented at developing and actualizing strategies which streamline workflows and improve quality standards. Proven effective at guiding multi-disciplined healthcare teams to succeed in achieving patient outcome goals.

  • Multidisciplinary team collaboration
  • Progress monitoring
  • Compliance with regulatory guidelines
  • Unit supervision
  • Developing training programs
  • Team supervision
Education and Training
Lincoln County High School Eureka, MT Expected in 06/2003 High School Diploma : - GPA :
Central Technology Institute North Carolina , Expected in : General Studies - GPA :

58 semester credit hours


National Registered Emergency Medical Technician - NREMT Certification

Wellpath - Clinical Supervisor
Fort Pierce, FL, 03/2018 - Current
  • Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
  • Coordinated weekly work schedules for all department employees.
  • Improved medical equipment competencies and care best practices through various ongoing learning options.
  • Directed and managed 38 person team of clinical and support personnel.
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes in response to COVID - 19 guidelines.
  • Evaluated patients, determined care needs and managed implementation of treatment plan.
  • Oversaw daily activities and interactions with patients.
  • Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Supervised 38 staff members and provided periodic performance evaluations.
  • Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
  • Supported medical director in development and marketing of new healthcare services.
  • Maintained cleanliness of medical, storage and common area rooms.
Nextcare, Inc. - Clinic Manager
Cary, NC, 05/2017 - 02/2018
  • Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
  • Managed routine operations and clinical projects, including setting targets and performance standards in accordance with 12 million dollar budget and with expert leadership of 35 person team.
  • Created and implemented policies and procedures for effective pharmacy management.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Ordered all supplies needed for the pharmacy and 24 treatment rooms and kept tabs on inventory levels.
  • Supervised administrative staff of 8 receptionist's, delivering consistent coaching and mentoring to improve job efficiency.
  • Directed daily operations at facility caring for more than 5,000 individuals.
Unc Health Care Systems - Emergency Room Technician
Smithfield, NC, 08/2014 - 03/2017
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Collected blood and urine samples for lab analysis to diagnose disease or screen for health problems.
  • Maintained appropriate inventory levels and replenished treatment areas.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Coordinated with nurses to assess and prepare patients for tests and medical procedures.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
  • Administered IV's using conventional methods and ultrasound guided administration provided non-medication IV fluids and maintained IV flow rates.
  • Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
  • Administered necessary medications as directed by care plan.
  • Responded to over 7,000 life treating level 1 trauma calls, working with nurses, doctors and surgeons to save patients lives.
  • Conducted uranalysis catheters, blood draws, multiple lab samples, Albuterol breathing treatments, Belmont blood transfusions, IO insertion for fluid and blood access and chest tubes.
  • Assisted in fracture setting, window thoracotomies, and full (Clam Shell) thoracotomies, and internal paddle defibrillation.
Alorica Inc. - Healthcare Specialist
New Brunswick, NJ, 11/2011 - 08/2014
  • Collaborated with multidisciplinary healthcare teams to provide comprehensive care.
  • Created, maintained and updated over 130 Soldiers medical credentials and organized training and weapons ranges for combat qualifications.
  • Dispensed pharmacological and nonpharmacological medications as indicated by unit physicians assistant.
  • Engaged in risk management by inspecting vehicles, equipment and medical supplies for operability and safety.
  • Administered medication, bandaged wounds and handled medical devices to aid patients in achieving recovery objectives.
  • Briefed personnel on potential health threats specific to the Albanian Embassy's location and developed and activated preventative measures to maintain the safety of all Embassy worker station in Albania.
  • Selected by the FBI and Secret Service to provide medical insight and care in the protection of President Obama during the 70th Anniversary of Normandy Ceremony in France.

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School Attended

  • Lincoln County High School
  • Central Technology Institute

Job Titles Held:

  • Clinical Supervisor
  • Clinic Manager
  • Emergency Room Technician
  • Healthcare Specialist


  • High School Diploma
  • Some College (No Degree)

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