clinical specialty pharmacist resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
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A driven, experienced, patient-centric licensed pharmacist in Pennsylvania with more than fifteen years of experience providing top-notch pharmacy services in drug manufacturer programs, investigational drug services, biologics, 340B hospital contracts, and retail settings. An accomplished leader with a demonstrated record of success in both the clinical and business sides of the pharmaceutical industry. A strategic thinker who constantly improves processes, drives sales, and maximizes profitability by building an outstanding team within the organization Excellent interpersonal skills and a track record of building positive relationships with customers, medical professionals, healthcare organizations, and insurance providers. Proficient in the areas of pharmacology, pharmacovigilance, medication safety, therapeutics, and disease state management. Knowledgeable in the areas of health care policies, IV infusion, sterile compounding, hemophilia, bleeding disorders, MTM, regulatory compliance, and quality assurance. Highly recognized clinical specialty therapy provider, and dedicated mentor for students in the pharmacy health care field with a PharmD from the University of the Sciences in Philadelphia.

  • Board Certified Specialty Pharmacist
  • Epic Health System Expert
  • GCP for Clinical Trials and Investigational Drugs and Medical Devices (U.S. FDA) Certification
  • Medical Cannabis
  • 340B Hospital Contract
  • Inventory Management
  • Quality Management Committee Member
  • Professional communications
  • Focused team player
  • HEOR/ PBM decisions
  • Coach/Mentor/ Trainer
  • Pharmacist in Charge Driving initiative
  • CareTend/CPR+/NexGen Software
  • Immunization
  • Leadership/ Management
  • Compliance Guidance
  • ACHC/ URAC Experience
  • Med Survey Research
  • IVIG knowledge
  • Furoscix Drug Program
  • Pharmacovigilance and ADR reporting
Clinical Specialty Pharmacist, 11/2019 - Current
Safeway Cortez, CO,


  • Provide treatments for various disease states with oral, injectable, IVIG, fertility, oncology and biologics medication used to treat complex health condition
  • Develop and revise policies and procedure to ensure adherence with accreditation standards (ACHC and URAC) and board of pharmacy, DEA, state and federal rules and regulations
  • Performs pharmacist task including compounding, drug therapy reviews, verifications, and medication management
  • Reviews, interprets and accurately dispense prescribed medications when necessitated by workflow
  • Ensures the pharmacy operates in accordance with regulations, company policies and standard
  • Responsible for establishing procedures that promotes the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities and soliciting employee suggestions
  • Responsible for the opening and closing of the pharmacy and shift change and scheduling duties
  • Ensures the accurate processing of insurance claims to resolve the customer issues and prevent payment rejections follows up with insurance companies as well as medical providers and conducts or participates in 3rd party audit
  • Ensures the use of all elements of the good faith dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions
  • Assure handling and storage of medications to ensure pharmacovigilance and prepare ADR reports
  • Prepares, maintains and submit all records, reports and other documentation as required by state and federal laws to run the pharmacy business

Patient care & Performance Management

  • Partners with PIC to establish expectations and goals while promoting teamwork
  • Monitor and recognize pharmacy employee progress an implement rewards program while fostering a shared vision
  • Optimize customer experience through focused coaching and performance behaviors
  • Identifies and develop high potential team members and collaborates with director who proactively managing career progressions
  • Address employee relations concerning and maintains morale by checking on employee welfare, addressing complaints, conflicts and ensures positive employee management relationship
  • Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits

Business Performance Management & Personal Development

  • Lead assigned pharmacy activities related to Pharmacy services initiatives and projects by developing strategies to meet defined metrics and benchmarks
  • Serve as an active member of the, Quality Management Committee
  • Responsible for the development, evaluations, coaching, and progressive discipline of caregivers within assigned pharmacy
  • Participate in the selections and hiring of pharmacy caregivers and coordinate their orientations and training
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications
  • Maintains awareness of developments in retail and management and pursues best practices that would enhance performance and business acumen
  • Participate in or lead pharmacy performance improvements initiatives
  • Responsible for analyzing performance data including pharmacy financial, customer service, and inventory
  • Review KPI’s with PIC, director and other healthcare supervisors
  • Identifies pharmacy performance strengths and opportunities for improvement
  • Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages health care supervisor and store manager as mentor and coach

Drug Manufacture Programs

  • Work closely with SCPharma to dispense a new FDA approved medication called Furoscix.
  • Coordinate with Envarsus, Paragard, and Investigational drug manufacturer programs to safely dispense products for their patients.
  • Identify and report events and provide follow up assessment when assigned
  • Monitoring of Clinical Trials by Industry Sponsors.
  • Conducting Investigator-Initiated Studies according to FDA regulations and GCP.
  • Certified CITI Good clinical practice clinician for clinical trials involving drugs and devices.
Pharmacy Manager, 03/2008 - 10/2019
Elmhurst Memorial Healthcare Warrenville, IL,
  • Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
  • Ordered supplies needed for pharmacy and kept tabs on inventory levels.
  • Updated procedures necessary for compounding, mixing, packaging and labeling medications.
  • Mitigated regulatory risks by coordinating audits to comply with protocols.
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Improved organization and supply management policies for medicines and materials.
  • Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
  • Trained individuals in how to use devices to promote optimal medical support.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Communicated with patients with compassion while keeping medical information private.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Managed weekly schedules and requests for leave.
  • Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
  • Analyzed prescribing trends to monitor compliance and prevent excessive usage.
  • Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
  • Administered vaccines to immunize patients against communicable diseases.
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Assessed safety procedures and federal regulations to maintain pharmacy compliance.
  • Oversaw work activities, performance and service quality of pharmacy staff.
  • Worked closely with store manager to maintain day-to-day operations.
  • Trained pharmacy interns and newly hired technicians.
  • Informed patients and patrons about flu, Moderna, Pfizer, Jansen (Covid),DTaP, Shingrix and HPV vaccines.
Pharmacist, 02/2023 - Current
Truepill Alhambra, CA,
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Maintained compliance with state and federal drug laws.
  • Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
  • Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
  • Stocked, labeled and delivered medications to patients and caregivers.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Trained individuals in how to use devices to promote optimal medical support.
  • Worked with pharmacy technicians to expedite urgent requests.
Per Diem Pharmacist, 11/2019 - Current
Baptist Health South Florida FL, State,
  • Communicated policy and procedural changes, system enhancements and updates to all pharmacy staff
  • Oversaw the implementation of and participated in community outreach programs which included flu shot clinics
  • Maintained the highest levels of customer satisfaction at all times and resolved any customer service issues
  • Processed drug utilization reviews of medication orders
  • Dispensed prescription medications efficiently and accurately
  • Counseled patients on proper administration of prescription and OTC medications
  • Identified and resolved therapy duplications, contraindications, and drug-interactions with health care professionals to provided adequate patient care
  • Managed insurance rejections and prior authorizations
  • Maintained daily and weekly pharmacy reports.
Clinical Pharmacist, 04/2017 - 11/2019
Emerson Hospital Waltham, MA,
  • Provides collaborative care drug dispensary services to uninsured working adults and children
  • As a diabetic educator, work closely with the Hispanic population to improve and maintain their disease state.
  • Reviews EMR clinicals, chart notes to make appropriate medication therapy adjustments
Clinical Preceptor, 08/2008 - 11/2019
University Of The Sciences In Philadelphia City, STATE,
  • Guiding and mentoring student pharmacists in the Pharmacy practice and professionalism.
  • Teaching and supervising students in both Introductory and Advanced Pharmacy Practice experiences and Clinical Rotations.
  • Facilitates students in the advancement and applications of RPh/technical training in the Pharmacy setting.
  • Provides insight and coaching on RPH responsibilities, systems, practices and implementation of applicable laws.
  • Evaluated students to identify knowledge gaps and conduct thorough assessments.
  • Designed personal clinical assignments consistent with student's knowledge base, competency and learning needs.
  • Committed passionately to student development through hands-on training.
  • Maintained current, accurate records of course enrollment, attendance and student academic progress.
Education and Training
Clinical Trial - GCP : Investigational Drugs & Medical Devices ( U S FDA), Expected in 02/2023
CITI - Florida City, FL,
Status -
Real Estate License: Realtor, Expected in 11/2022
PA Board of Occupation And Professional Affairs - Philadelphia, PA,
Status -
CSP: Specialty Pharmacy, Expected in 03/2022
Board Certified Specialty Pharmacist - Specialty Pharmacy Certification Board (SPCB),
Status -
PharmD- Doctor of Pharmacy: Pharmacy, Expected in 05/2007
University of Sciences in Philadelphia - Philadelphia, PA,
Status -

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Resume Overview

School Attended

  • CITI
  • PA Board of Occupation And Professional Affairs
  • Board Certified Specialty Pharmacist
  • University of Sciences in Philadelphia

Job Titles Held:

  • Clinical Specialty Pharmacist
  • Pharmacy Manager
  • Pharmacist
  • Per Diem Pharmacist
  • Clinical Pharmacist
  • Clinical Preceptor


  • Clinical Trial - GCP
  • Real Estate License
  • CSP
  • PharmD- Doctor of Pharmacy

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