Team-oriented practitioner with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies. Possessing in-depth knowledge of principles, methods and procedures for diagnosis and treatment. Demonstrated track record of successfully working with diverse client populations in one-on-one and group settings. Driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting.
PhD General Psychology
Certified by the National Board for Certified Counselors (NBCC)
Licensed Professional Counselor in IL
Extensive DSM-IV knowledge
Superior communication skills
Active participation in groups, plans, and events
Positive atmosphere promotion
Voluntarily created and implemented daily parenting workshops. Effectively managed caseloads of more than 52 clients at any given time. Member of Psi Chi. Member of APA, ACA and ICA.
Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients.Interacted with clinical staff and external resources such as school or community personnel. Collaborated closely with treatment team to appropriately coordinate client care services. Charted and recorded information in client files. Led patients in individual, family, group and marital therapy sessions.
Researched banking guidelines and statutory requirements to stay updated on new laws and applications. Achieved proper compliance and accurate executive level reporting. Reviewed client records for instances of fraud.
Counseled clients faced with home foreclosure and recommended approved options for recovery.
Assisted customers with troubleshooting UVerse products.
Planned travel arrangements for executives and staff. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed the day-to-day calendar for the company's senior director.
Planned travel arrangements for executives and staff. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten notes. Maintained an up-to-date department organizational chart. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development. Managed the day-to-day calendar for the company's senior director. Received and distributed faxes and mail in a timely manner.
Assisted in scheduling construction.
Verified that information in the computer system was up-to-date and accurate. Developed and created a more effective filing system to accelerate paperwork processing. Collaborated with other administrative team members, human resources and the finance department on special projects and events. Scanned and filed forms, reports, correspondence and receipts. Retrieved requested files and delivered to appropriate personnel. Operated office equipment such as copiers and fax machines. Entered information into computer databases. Destroyed files and materials upon request. Looked up information with computer programs.
Used variety of teaching techniques to encourage student critical thinking and discussion. Established and enforced rules for behavior and procedures for maintaining order among a class of 18 students. Developed, administered and corrected tests and quizzes in a timely manner. Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. Implemented student discipline measures, decreasing classroom disruptions by 80%. Employed techniques to encourage student learning and build community within the classroom. Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability. Designed lesson plans focused on age and level-appropriate material. Developed interesting course plans to meet academic, intellectual and social needs of students. Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
Established positive relationships with students, parents, colleagues and administrators. Enforced both classroom and administration policies and rules at all times. Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources. Scanned and filed forms, reports, correspondence and receipts. Retrieved requested files and delivered to appropriate personnel. Entered information into computer databases. Looked up information with computer programs. Wrote professional business correspondence.
Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Collaborated with other administrative team members, human resources and the finance department on special projects and events. Handled and distributed all incoming and outgoing mail. Served as Department Coordinator. Monitored map library to verify that the library was up-to-date.
Trained new employees on office equipment and job duties. Directed incoming calls to appropriate staff members. Photocopied all correspondence, documents and other printed materials. Drafted and typed grammatically correct office memos. Received and disbursed all incoming mail. Coordinated and scheduled meetings and telephone conferences. Handled incoming and outgoing correspondence, including mail, email and faxes. Devised and maintained office systems to efficiently deal with paper flow. Screened telephone calls and inquiries and directed them as appropriate. Coordinated overnight travel arrangements and accommodations. Organized personal and professional calendars and supplied reminders of upcoming meetings and events. Researched and collected options for the best pricing on hotels, flights and home furnishings. Created expense reports using Microsoft Excel spreadsheets. Created presentations using Microsoft PowerPoint. Typed documents, updated websites and compiled information for meetings. Conducted extensive online and phone research. Attended business meetings and took meeting minutes. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Designed electronic file systems and maintained electronic and paper files. Maintained an up-to-date department organizational chart. Maintained and reserved the executive conference room calendar.Managed daily office operations and maintenance of equipment.
General Psychology PhD
Coursework in Theory and Practice
Professional Development and Training
Community Counseling MA
Courses in Theory and Practice
Internships with Adult, Teen, and Child Populations
Coursework in Design and Illustration
Art Education BFA
Coursework in Art Education Theory and Practice
Coursework in Art, Painting, Drawing, Sculpture, Crafts
LICENSES, CERTIFICATIONS and Accomplishments
Licensed Professional Counselor - LPC (IL), National Certified Counselor - NCC, Certified Alcohol and Other Drug Counselor - CADC
Membership: PSI CHI, APA, ACA, ICA
Adobe Illustrator, PhotoShop, Excel, Outlook, PowerPoint, Microsoft Word, Netscape, Internet research, PhD, statistical analysis, treatment plans, websites
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