Experienced RN Case Manager/Certified Care Coordinator and Transition Manager with excellent communication skills and the desire help patients with their immediate and long term needs. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Certified Care Coordination and Transition Management
Excellent communicator. Computer skills. Medical Terminology. Independent worker and multi-tasks.
As a Clinical Resource Coordinator I am responsible for determining the appropriateness of hospital admission, utilization of resources and medical necessity for continues stay, facilitate a timely discharge, assure medical documentation reflects the patients severity of illness, provides appropriate interventions and discharge planning. My specialty area has been the Emergency Room. I work closely with multi-disciplines to ensure treatment, resources and discharge planning. My role includes assisting patients with financial needs, placement at discharge (home, shelters, facilities). To fulfill this role I am independent, I have excellent communication skills with patients, physicians and other staff members, I can multi-task. I am knowledgeable in Interqual and MIllman, Beacon and Cerner programs. I also perform follow up phone calls to determine that our discharge planning has been of value to the patient , and to prevent readmission's.
I facilitated inter facility transfers for specialties and/or higher level of care. I also facilitated transfers to outside healthcare systems. I was responsible for expediting consultations between referring patient care providers and receiving physicians. My role included triaging calls, prioritizing, excellent communication between providers, patients and transportation. To fulfill this role I have a broad based knowledge of medical conditions, treatments and communication skills.
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