Clinical Resource Coordinator resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Experienced RN Case Manager/Certified Care Coordinator and Transition Manager  with excellent communication skills and the desire help patients with their immediate and long term needs. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.


Certified Care Coordination and Transition Management


Excellent communicator. Computer skills. Medical Terminology. Independent worker and multi-tasks.

Work History
09/2016 to Current Clinical Resource Coordinator Aspen Valley Hospital | Cheyenne, WY,

 As a Clinical Resource Coordinator I am responsible for determining the appropriateness of hospital admission, utilization of resources and medical necessity for continues stay, facilitate a timely discharge, assure medical documentation reflects the patients severity of illness, provides appropriate interventions and discharge planning.  My specialty area has been the Emergency Room.   I work closely with multi-disciplines to ensure treatment, resources and discharge planning.  My role includes assisting patients with financial needs, placement  at discharge (home, shelters, facilities).  To fulfill this role I am independent, I have excellent communication skills with patients, physicians and other staff members, I can multi-task.  I am knowledgeable in Interqual and MIllman, Beacon and Cerner programs.   I also perform follow up phone calls to determine that our discharge planning has been of value to the patient , and to prevent readmission's.

07/2015 to 08/2016 RN Transfer Coordinator Legacy Health Services | Wickliffe, OH,

I facilitated inter facility transfers for specialties and/or higher level of care. I also facilitated transfers to outside healthcare systems.  I was responsible for expediting consultations between referring patient care providers and receiving physicians. My role included triaging calls, prioritizing, excellent communication between providers, patients and transportation. To fulfill this role I have a broad based knowledge of medical conditions, treatments and communication skills.

04/2007 to 07/2015 RN Case Manager BayCare Health System Inc. | City, STATE,
  • Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns. 
  • Used Cerner to maintain database of relevant information for practitioners to access and coordinate patient care.
  • Initiated appropriate preventive and rehabilitative nursing procedures.
  • Authored initial assessments of patients and family to develop plans for individual home care needs. · 
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Worked with suppliers and vendors on provision of medical equipment, items and services.
  • Coordinated rehabilitative and preventive nursing processes and procedures.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes. 
12/1995 to 04/2007 Registered Nurse, Labor BayCare Health System Inc. | City, STATE,
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Expected in 1984 Bachelor of Science | Nursing University of Tulsa, Tulsa, OK GPA:

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Resume Overview

School Attended

  • University of Tulsa

Job Titles Held:

  • Clinical Resource Coordinator
  • RN Transfer Coordinator
  • RN Case Manager
  • Registered Nurse, Labor


  • Bachelor of Science

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