Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Clinical Research Specialist with three years of clinical experience. Skilled in statistical software programs such as SAS and SPSS. Proficient in CTMS, RedCap, and Tableau. Hands-on experience completing development research.

Masters In Public Health : Occupational Safety & Environmental Health , Expected in 2021
SUNY Downstate Health Sciences University - Brooklyn, NY
  • Coursework in Biostatistics, Community Health, Research Studies , and Health Care Management
Bachelor of Arts: Biology, Public Policy, Expected in 2017
Hunter College, City University of New York - New York, NY,
  • Coursework in policy development and implementation with concentrations in healthcare and health policy. My capstone project investigated health disparities affecting public school students in NYC and potential policy solutions
Work History
Clinical Research Specialist, 02/2020 to Current
Duke UniversityDurham, NC,
  • Ran query reports to evaluate research projects' progress, accrual rates and missing information
  • Maintained research databases with patient data
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
  • Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
  • Followed informed consent processes and maintained records.
  • Collected, evaluated and modeled collected data.
Care Coordinator, 09/2017 to 02/2020
A Helping Hand HomecareSanta Barbara, CA,
  • Created education materials for new staff which helped to minimize errors and fiscal costs, and to improve patient quality of care
  • Managed clinical flow of providers to maximize on efficiency and fluidity of physician practice sessions, and to minimize patient wait times
  • Ensured practice sessions were fully organized, prepared and utilized by obtaining patients' medical records from EHR and corresponding with outside medical facilities
  • Worked quickly and efficiently with clinical teams to solve problems and to ensure that clinicians' needs were met
  • Audited clinical documentation with great attention to detail to ensure physician orders were completed with accuracy
  • Used interpersonal skills to communicate effectively with patients who experienced a variety of emotions and to address patients' concerns with empathy and care
  • Acted as a liaison between patients and clinical teams
Office Manager, 06/2015 to 09/2017
Central Maine Medical CenterAuburn, ME,
  • Maintained company's website and social media
  • Strategized marketing techniques to gain new clients
  • Maintained, managed and improved company's client database to ensure information was accurate, updated, and easily accessible
  • Organized and updated clients' paper and digital files and insurance coverage statuses
  • Coordinated and implemented special projects
  • Prepared presentations and organized company meetings
  • Managed incoming and outgoing phone calls and transcribed telephone messages
  • Managed incoming and outgoing emails
  • Corresponded with clients, agents and insurance companies via email
  • Carried out monetary transactions between clients and insurance companies
  • Working on interprofessional teams
  • Proficient in SPSS, STATA, Microsoft Office Suite, Tableau, CTMS, RedCap
  • Proficient in Adobe Creative Suite and Social Media
  • Organizational and time management skills
  • Cultural competence
  • Data collection and analysis
  • Interpersonal skills
  • Detail oriented
  • Public speaking
  • Website development

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School Attended

  • SUNY Downstate Health Sciences University
  • Hunter College, City University of New York

Job Titles Held:

  • Clinical Research Specialist
  • Care Coordinator
  • Office Manager


  • Masters In Public Health
  • Bachelor of Arts

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