Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Prospective healthcare professional, with one year of experience in oncological clinical research and three years of ambulatory clinic management who is dedicated to patient-centered care and improving health outcomes in underserved communities through volunteer work.

Bachelor of Arts: Biology, Public Policy, Expected in 2017
Hunter College, City University of New York - New York, NY,
  • Coursework in policy development and implementation with concentrations in healthcare and health policy. My capstone project investigated health disparities affecting public school students in NYC and potential policy solutions
Masters In Public Health : Occupational Safety & Environmental Health , Expected in 2021
SUNY Downstate Health Sciences University - Brooklyn, NY
  • Coursework in Biostatics, Community Health, Research Studies , and Access to Care, Cost and Quality
  • Working on clinical and research teams
  • Research design, proposals, and abstracts
  • Database management and maintenance
  • Conducting and writing literature reviews
  • Proficient in SPSS, STATA, Microsoft Office Suite, RedCap, CTMS, CRDB, Tableau
  • Proficient in Adobe Creative Suite
  • Organizational and time management skills
  • Interviewing patients
  • Cultural competence
  • Data collection and analysis
  • Interpersonal skills
  • Detail oriented
  • Public speaking
  • Website development
Work History
Clinical Research Specialist, 02/2020 - Current
Duke University Raleigh, NC,
  • Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
  • Followed informed consent processes and maintained records.
  • Collected, evaluated and modeled collected data.
  • Gathered, processed and shipped lab specimens.
  • Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
Care Coordinator, 09/2017 - 02/2020
A Helping Hand Homecare Silver Spring, MD,
  • Created education materials for new staff
  • Managed clinical flow of providers to maximize on efficiency and fluidity of physician practice sessions, and to minimize patient wait times
  • Ensured practice sessions were fully organized, prepared and utilized by obtaining patients' medical records from EHR and corresponding with outside medical facilities
  • Worked quickly and efficiently with clinical teams to solve problems and to ensure that clinicians' needs were met
  • Audited clinical documentation with great attention to detail to ensure physician orders were completed with accuracy
  • Ensured all patients completed appropriate screenings and documents before seeing clinicians
  • Scheduled and coordinated appropriate tests, procedures, visits, treatments and consultations in accordance to physicians' orders
  • Used interpersonal skills to communicate effectively with patients who experienced a variety of emotions and to address patients' concerns with empathy and care
  • Acted as a liaison between patients and clinical teams
Office Manager, 06/2015 - 09/2017
Chicago High School For The Arts Chicago, IL,
  • Maintained, managed and improved company's client database to ensure information was accurate, updated, and easily accessible
  • Organized and updated clients' paper and digital files and insurance coverage statuses
  • Coordinated and implemented special projects
  • Prepared presentations and organized company meetings
  • Managed incoming and outgoing phone calls and transcribed telephone messages
  • Managed incoming and outgoing emails
  • Corresponded with clients, agents and insurance companies via email
  • Carried out monetary transactions between clients and insurance companies

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Resume Overview

School Attended

  • Hunter College, City University of New York
  • SUNY Downstate Health Sciences University

Job Titles Held:

  • Clinical Research Specialist
  • Care Coordinator
  • Office Manager


  • Bachelor of Arts
  • Masters In Public Health

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