clinical research coordinator resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Clinical Molecular Technologist II with extensive knowledge in clinical laboratory operations and oncology procedures. Additional background includes performing, conducting and analyzing laboratory assay and resolving complex clinical and instrument problems, recording and reporting test results. Seeking a company that will allow me to expand my knowledge in clinical science and public health services by learning new testing platforms and developing my skills as a technologist.

  • Leadership
  • Time-management
  • Data-Analysis
  • Sample Auditing
  • Knowledge of molecular techniques
  • CGMP
  • QC Analysis
  • Project Management
  • Quality control procedures
  • Clinical assays proficiency
  • Complex problem solver
  • MS Office
  • Critical thinking
  • Collaboration
  • LIMS
  • EPIC
  • GCP
  • Documentation Review
  • Clinical Trial oversight
  • Multitasking
11/2021 to Current
Clinical Research Coordinator Arkansas Urology Pine Bluff, AR,
  • Obtained informed consent of research subjects or guardians
  • Adhered to standards in areas involving data collection, research protocols and regulatory reporting.
  • Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
  • Organized, analyzed and modeled study data.
  • Checked electronic data capturing systems for integrity and compliance.
  • Reviewed site regulatory binder to check collection procedures and completeness of paperwork.
  • Assessed drug storage conditions and procedures to check adherence to standard protocols.
  • Collected, processed and delivered specimens from trial participants.
08/2019 to 10/2021
Clinical Molecular Technologist II Kuresmart Pain Management Prince Frederick, MD,
  • DNA Extractions: FFPE Tissue, Saliva, Blood, Fresh-Frozen Tissue, Bone Marrow
  • Performs molecular based technical, scientific processes, and procedures in a high complexity CLIA/CAP certified molecular diagnostic laboratory
  • Utilizes state-of-the-art automation and robotics such as: Hamilton, Fragment Analyzer, and Biotek to extract, quantify, qualify nucleic acids
  • Assist in troubleshooting, quality control, and quality analysis
  • Complies with all federal and state regulations requiring ongoing education and training
  • Demonstrates testing procedures and equipment to new laboratory personnel
  • Identifies improvements in process, design tactical plans for accomplishing moderate sized projects such as retrospective research cohort testing out of cycle
  • Plans and integrates without disrupting normal clinical testing
  • Recognized abnormal or unusual test results, communicated such results and followed established procedures for reporting critical/panic values to appropriate personnel
  • Upholds BSL-2 lab health and safety requirements
  • Performs standard workflows for project including documentations of non-standard processes or steps
  • Identifies when known failures modes occur and can follow established procedures to rectify or identify failure modes
  • Communicates effectively across the broader lab team, escalates issues as appropriate
  • Performs daily Quality Control procedures as required in a clinical testing facility, including protection of PHI.
  • Routinely performs procedures, experiments and analyses to provide data for clinical research studies and assist with the validation of new or current assays
  • Entering, releasing, and managing patient records and results through LIMS/LIS
  • Follows Good Documentation Practices, Good Manufacturing Practices, and PPE
  • Adheres to HIPAA, OSHA, and CAP regulations and requirements
  • Reviews test results for validity to ensure the accuracy of recorded results and reports
  • Conducted and qualified screening interviews with job candidates.
08/2018 to 08/2019
Laboratory Technician Camping World Grain Valley, MO,
  • Provides customer service (laboratory test result information, specimen collection information) via phone and direct communication, distributes reports to physicians
  • Add on orders to specimen
  • Conducts lab tests in the areas of hematology, coagulation, chemistry, and urinalysis.
  • Responsible for communication with clients regarding specimen problems, report problems, and computer problems that may affect their operation
  • Accurate use of the Laboratory Information System for the verification of sample receipt, result inquiry, and report printing.
  • Prioritizes specimen processing based on established priorities without comprising sample validity or quality assurance
  • Performed routine and STAT testing as ordered using manual and automated platforms
  • Evaluates specimen requirements following operational procedures to include editing based on package inserts
05/2017 to 10/2018
Customer Service Agent H&M CALL CENTER City, STATE,
  • Managed, trained, and motivated team members to be more productive and creative.
  • Followed up with team members about responsibilities and updates about policy changes.
  • Lead meetings and worked closely with supervisors for site projects and promotions.
  • Developed new schemes and strategies to attain an excellent goal.
  • Measured every agent report in connection with customer’s service satisfaction and resolution satisfaction.
  • Managed and collected information while resolving customers concerns in a timely matter.
  • Collected customer feedback and make process changes accordingly.
  • Managed a high-volume workload within a deadline-driven environment.
  • Maintained the highest levels of customer service and satisfaction with a 95% average or better.
Education and Training
Expected in 12/2017 to to
Bachelor of Science: Biological Sciences
Eastern Illinois University - Charleston, IL ,

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Resume Overview

School Attended

  • Eastern Illinois University

Job Titles Held:

  • Clinical Research Coordinator
  • Clinical Molecular Technologist II
  • Laboratory Technician
  • Customer Service Agent


  • Bachelor of Science

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