Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Professional Experience
06/2015 to 06/2016
Clinical Pharmacy TechnicianMagellan Health – Dahlgren, VA,
Take inbound calls from members.
Answer questions and resolve issues regarding mail order pharmacy inquiries.
Interact with Physician's offices and Hospitals.
Meet metrics set by the department.
Facilitate positive service and pharmaceutical outcomes.
Completes work assignments and priorities Complies with Medicare and Medicaid policies and procedures Complies with company policies, procedures, and standards of ethics and integrity Ensures fulfillment of pharmacy prescriptions in a Home Delivery/Specialty pharmacy Enters prescription data into pharmacy software Maintains quality, accuracy, and integrity of inventory (for example, pharmaceuticals, supplies) Monitors and resolves problems in the prescription fulfillment process Promotes and maintains the pharmacy's professional reputation and delivers pharmacy products and services to patients in accordance with local, state, and federal laws and corporate policies and procedures.
03/2015 to 04/2015
Compounding Pharmacy TechnicianOption Care Health – Las Vegas, NV,
Measured, formulated, compounded, packaged, and dispensed customized prescriptions and medications.
Utilized automated compounding equipment to determine and record proper dosage of chemicals for making medicines.
Transferred all calls from customers, patients, and physicians to pharmacist.
Assisted in procurement, storage, and management of bulk-inventory of chemicals, materials, and instruments.
Operated, calibrated, and documented all required equipments for preparing prescriptions.
Applied all applicable safety procedures and guidelines for producing customized medications.
Performed entry, transcription, and retrieval of patient data and prescription orders.
11/2014 to 03/2015
Prior Authorization TechnicianTruelieve – Delray Beach, FL,
Obtain prior authorizations and load various overrides to ensure delivery of medications in a timely manner.
Follow SOP - standard operating procedures for job tasks.
Assisted Pharmacist with preparing prescriptions and conduction inventory.
All tasks completed given on a daily basis.
Affix Labels to Rx bottled daily.
Maintained inventory to ensure drugs were in stock.
Scan and Package Rx for Home Delivery.
05/2012 to 09/2013
Certified Pharmacy Technician/Team CaptainDavita Rx – City, STATE,
Obtain prior authorizations and load various overrides to ensure delivery of medications in a timely manner.
Supervise and assign daily orders to ensure delivery in a timely manner.
Follow SOP - standard operating procedures for job tasks.
Maintain patient confidentiality.
11/2010 to 05/2012
Certified Pharmacy TechnicianPrime Therapeutics – City, STATE,
Basic computers skills, such as data entry, use of hand held computer devices, use of mouse.
Follow SOP - standard operating procedures for job tasks Follow safety and environmental policies and procedures including use of personal protective equipment Recognize and report hazards Maintain patient confidentiality Doctor Calls.
Education and Training
Expected in
BS: Criminal Justice Grambling State University - Grambling, LA GPA: Criminal Justice
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