Experienced Healthcare Assistant with excellent people skills and dedicated work ethic. Strong attention to detail, extensive knowledge of medical terminology, experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.
Education and Training
George Mason UniversityFairfax, VABachelor of Science: BiologyBiological Sciences
Robert E. Lee Springfield, VAHigh School Diploma: Advanced DiplomaAdvanced Studies
Proficient in Microsoft Word, PowerPoint, Outlook, Excel, and Internet
Typing speed: 90 WPM
Proven patience and self-discipline
Staffing management ability
Personal and professional integrity
Relationship and team building
Effectively influences others
Critical thinking proficiency
In-depth claims knowledge
The Orthopaedic Foot & Ankle Center (OFAC)Falls Church, VAClinical Orthotic Assistant
Supported patients with customized patient teaching tools for foot and ankle care
Ensured efficacy of treatments through monitoring of treatment regimens for bunions, hammertoes, claw toes, metatarsalgia, plantar fasciitis, diabetic foot care, and more
Frequently commended for maintaining the safety, respect and dignity of residents
Coordinated with doctors and podiatrists to develop care plans for patients
Organized, updated and maintained over 200 patient charts
Ensured HIPAA compliance
Educated patients about their treatments
Dr. Todd TescherFairfax, VAMedical Aide/ Office Admin
Assisted urologist in cystoscopy, stent removal, preparation and scheduling for surgery (i.e.shock wave lithotripsy, vasectomy, laparoscopic sigmoid colectomy, stent placement, cystoscopic holmium lithotripsy, microwave procedure, biopsy)
Helped physician examine and treat patients by assisting with instruments, injections and suture removal.
Preparation of charts and schedule patient appointments/consultations
Assisted in capturing chromatography, viral inactivation through pH treatment, virus filtration, ultra filtration/diafiltration, and bulk filling.
Maintained operation of purification processing equipment according to established Standard Operating Procedures (SOP's).
Followed established Master Production Records (MPR's) in accordance with Current Good Manufacturing Practices (cGMP's).
Demonstrated good aseptic technique
Revised cGMP documentation, prepared PowerPoint presentations, maintained SharePoint files, prepared and analyzed graphical data
Completed cGMP documentation according to approved procedures, processed sampling, cleaned and sanitized equipment and cell culture area.
Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
Changed equipment over to new product.
Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems. Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
Ensured the most cost-effective production methods were employed.
Monitored and adjusted production processes or equipment for quality and productivity.
Responsible for setting minimum standards and providing technical guidance and support for design, installation, operation and maintenance of mechanical systems used in the process.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Educated the community about responsible pet ownership and wildlife care.
Administered medicine to animals and monitored health following treatment.
Assisted customers by phone, including scheduling appointments and treatments.
Monitored animals undergoing treatment for changes and signs of improvement.
Provide compassionate care that exceeded hospital requirements.
Successfully provided quality care to hundreds of patients in healthcare environment
Maintained compliance with regulatory standards by OSHA, FDA,
Assisted in implementation of new tracking system that resulted in improved patient care.?
Ensured charting accuracy through precise documentation.?
Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
AHA First Aid/CPR/AED Certified, License #: 11130217881
Country of Citizenship: U.S.A.
Security Clearance: Clearable
CPR/AED/First AID certification
Technical: computerized charting, Microsoft Word/Excel/Powerpoint, Typing speed: 90WPM, Internet
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills.
Knowledge in HIPPA compliance, OSHA/FDA regulation, regulatory compliance
Travel, Fishing, Badminton, Movies, Music
?Grace Presbyterian Church, Tutor: 2004-2009- Taught and reinforced children from grades K-6 students' understanding in subjects of math, science, English and history.
Springfield Animal Hospital, Intern: 2008?-Aided in clinical administration and
assistance which helped provide insight and understanding in medical practice
including but not limited to surgery, vaccination, examination and medication.
Go Green Clean Up, volunteer: 2007-Aided in the progressive program
for cleaning local communities of garbage, debris and litter for a healthier
and cleaner environment.