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Clinical Office Coordinator, Medical Scribe, Ccma resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated and empathetic Clinically Certified Medical Assistant offering 4+ years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Equipment Operation
  • Charting expertise
  • HIPAA compliance
  • Advanced anatomy knowledge
  • Professional bedside manner
  • Venipuncture and phlebotomy
  • Electrocardiography (EKG)
  • Wound care and irrigation
  • Restocking lab supplies
  • Certified in Basic Life Support (BLS)
  • Reliable transportation
  • Communicating with patient families
  • Diagnostic procedures
  • Data entry
  • Medical terminology knowledge
  • Patient scheduling
Education and Training
Virginia College - Birmingham Birmingham, AL Expected in 06/2017 Certified Clinical Medical Assistant : Medical Assisting - GPA :
Experience
Davita - Care Coordinator
Buffalo, , 06/2021 - Current
  • Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
  • Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
ENT Princeton - Clinical Office Coordinator, Medical Scribe, CCMA
City, STATE, 06/2020 - Current
  • Supported internal team members with technical knowledge, operational support and exemplary customer service.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Received dictation and created high-quality documents.
  • Collaborated closely with doctor, nurse and nurse practitioner to effectively smooth and improve office operations.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Evaluated charts, documents and orders, and made timely corrections.
  • Maintained accuracy rate on daily production of reviews per day.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Retrieved physician correspondence from dictation service and made edits when necessary.
  • Determined correct ICD-10 and CPT codes for use in medical record.
  • Educated patients about medications, procedures and physician's instructions.
  • Sought clarification from physicians and other hospital personnel for answers to any needed coding interpretations prior to abstracting records.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes by leveraging strong multitasking and task prioritization skills.
  • Maintained understanding of all active patients in order to facilitate workflow.
  • Supported office needs, including taking messages, scanning documents and routing business correspondence.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures.
Seale Harris Clinic - CCMA
City, STATE, 11/2017 - Current
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Trained patients on how to properly operate medical equipment.
  • Took messages using Allscripts Touchworks.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
UAB HIGHLANDS - Medical Assistant Extern
City, STATE, 03/2017 - 06/2017
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Charted all patient services in records with high accuracy.

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Resume Overview

School Attended

  • Virginia College - Birmingham

Job Titles Held:

  • Care Coordinator
  • Clinical Office Coordinator, Medical Scribe, CCMA
  • CCMA
  • Medical Assistant Extern

Degrees

  • Certified Clinical Medical Assistant

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