Compassionate and self-motivated Medical Assistant with a desire to establish positive professional relationships with care providers and patients to deliver optimal healthcare.
Competent in HIPPA/OSHA regulations
Vitals and EKG measurements
Injections (IM, ID, SC)
Minor office surgery
Knowledge of glucose meter
CLIA waived testing
Typing skills: 30 WPM
Proficient with Microsoft Office suite
Excellent customer service skills
Ability to prioritize
Able to operate effectively as a team and independently
Kaiser Permanente Family/Adult MedicineJune 2017 to July 2017Clinical Medical Assistant Extern Vacaville, CA
Corresponded with physicians and patients through HealthConnect system.
Collaborated with coworkers in managing patients care during times of high volume.
Scheduled appointments using Paars system.
Provided assistance to physicians and nurses with minor procedures.
Prepared patients for their appointment with their doctor by obtaining vital signs, performing urinalysis when needed and documenting/updating health information (chief complaint, allergies, etc.) on HealthConnect system.
Ensured cleanliness, sanitation and maintenance in assigned exam rooms.
Answered multi-line phone in a professional and courteous manner.
Performed ear irrigations on patients with extensive ear wax.
Silicon Valley BankJuly 2013 to October 2014Receptionist San Francisco, CA
Assigned and reserved conferences rooms for colleagues.
Accomplished greeting process by preparing badges, arranging an escort for visitors and coordinated contractor and vendor access.
Retrieved and sorted mail and packages daily.
Organized and managed reception area, work stations and conference rooms.
Replied to day to day emails from colleagues regarding their requests.
Provided high level of proactive support to administrative assistants and executives.
Completed application process with prospective clients.
Answered incoming and internal telephone calls.
Extended Stay AmericaAugust 2011 to July 2012Guest Service Representative Alameda, CA
Embraced hotel guests, while making them feel welcomed.
Maintained and organized work area, cleaned model lobby and front desk area daily.
Booked reservations for large parties of guests such as family reunions and birthday celebrations.
Balanced all cash, checks, credit cards and city ledger accounts through verification, shifted reports and performed audit functions when assigned.
Responded to incoming telephone calls from potential guests about the hotel and room rates.
Education and Training
Contra Costa Medical Career College07/2017Clinical Medical Assistant CertificateAntioch, CA
03/2019American Heart Association Basic Life Support Provider (CPR and AED)
administrative, allergies, Basic, conferences, SC, CPR, credit, clients, Excellent customer service, Data entry, EKG, Injections, ledger, Life Support, managing, access, mail, Microsoft Office suite, office, reception, surgery, telephone, phone, Typing skills, Urinalysis, vital signs, Wound care