Dependable and detail-oriented Certified Medical Assistant Professional with over 1 year of experience in training program with college credit hours of completion SUMMARY OF QUALIFICATIONS Bachelor of Arts in Business Management with teaching certificate as well as advanced knowledge of computer applications. Electronic Medical Record (EMR), charting medical documentation, and billing Certified Clinical Medical Assistant (CCMA) Certifications in Medical Coding, EKG, Phlebotomy, CPR, and AED
Clinical Medical Assistant, 12/2014
to Current Advocate Health Care Group – Hazel Crest,
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Scheduled medical appointments for clients.
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients.
Obtained information about clients' medical history, drug history, complaints and allergies.
Maintained a clean, healthy and safe environment.
Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
Documents objective data and routine aspects of patient care.
Monitored expiration of medical supplies and medications.
Paraprofessional / Substitute Teacher, 01/2014
to Current SPEED Special Education School District #802 – Chicago Heights,
Monitor and record behaviors of students per classroom rules and behavioral program Intervene promptly with inappropriate behaviors while maintaining the dignity of the student Begin lesson and instruction activities with review of previous material Use concepts and language understandable to the student Engage the student in learning through discussion, participation, and intervention.
CAREER TECHNICAL TRAINER, 08/2005
to 09/2013 MANAGEMENT TRAINING CORPORATION – Chicago,
Provided customized individual training plans (ITP) tailored to aid in all learning styles and abilities for ages 16 to 24 in subjects such as graphic design, principles of marketing and project management.
Reduced student dropout rate, increasing retention and proficiency levels through identifying learning gaps using diagnostic tracking.
Increased graduation rate and improved overall vocational performance proficiency levels by 20% for at risk student populations by recognizing and tutoring low performing students in intervention classes.
Successfully graduated 80% of student population with 20% continuing to college, 40% to job training and 20% into military placement.
SUBSTITUTE TEACHER, 01/2004
to 06/2005 SAMMELLA JOHNSON PARK FOREST SCHOOL DISTRICT #163 – Park Forest,
Chicago suburban area school district with 6 educational facilities for students from pre-kindergarten through 8th grade.
Provided continuity of instruction for students during the absence of staff by continuing teachers' lesson plans and supervising classroom activities.
Received a letter of recommendation from school principle for providing excellent educational services.
SENIOR TRAINING SPECIALIST, 04/2000
to 01/2004 CHASE BANK – Chicago,
Consumer and commercial banking subsidiary of JPMorgan Chase with more than 5,100 branches and 16,100 ATMs nationwide, and over 240,000 employees operating in more than 60 countries.
Assisted in the coordination of departmental conversions training that significantly reduced procedural redundancy.
Decreased the amount of facilitator down time by accurately tracking training courses and sessions.
Diminished help desk inquires through aiding IT department in general computer issue resolutions.
BACHELOR OF ARTS: BUSINESS MANAGEMENT,
ROBERT MORRIS UNIVERSITY - Chicago,
IL GPA: Graduated with HonorsBUSINESS MANAGEMENT Graduated with Honors
Certified Medical Assistant CMA program: PRAIRIE STATE COLLEGE - Chicago Heights,
MEDICAL CODING AND BILLING - CPC SOLUTIONS, INC. Homewood, IL
MEDICAL BILLING AND CLAIMS PROGRAM
EKG and Phlebotomy Certificate Teacher Certification, State of Illinois, Substitute Teaching Certificate (Type 39), Kindergarten to Grade 12 - all areas Lay Responder First Aid and CPR/AED Certification, American Red Cross. Adobe Certified Associate (ACA), Visual Communication. Strata Certification, 2012, CompTia. Medical Coding Certificate, CPCSI. Health Occupations Division and HIPAA Certificate. : ASHWORTH COLLEGE - Norcross,
GA GPA: Graduated with HonorsGraduated with Honors
ACA, Adobe Software, Adobe, Acrobat, Photoshop, banking, billing, CPR, Data Entry, documentation, Dreamweaver, First Aid, graphic design, help desk, Illustrator, instruction, marketing, MEDICAL BILLING, Excel, Microsoft Office Suite, PowerPoint, Windows operating systems, Word, Phlebotomy, Coding, project management, scheduling, supervising, Teacher, Teaching, tutoring, Type
BACHELOR OF ARTS : BUSINESS MANAGEMENT , Certified Medical Assistant CMA program : EKG and Phlebotomy Certificate Teacher Certification, State of Illinois, Substitute Teaching Certificate (Type 39), Kindergarten to Grade 12 - all areas Lay Responder First Aid and CPR/AED Certification, American Red Cross. Adobe Certified Associate (ACA), Visual Communication. Strata Certification, 2012, CompTia. Medical Coding Certificate, CPCSI. Health Occupations Division and HIPAA Certificate. :
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