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clinical manager resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Over the past 10 years I have devoted my nursing career to home health care. I am currently serving a company that has enabled me to excel professionally. I started here in 2016, as a field nurse RN, and was promoted to Clinical Supervisor in 2019. I then took on the responsibility of the Clinical manager in 2020, while navigating this agency through the COVID 19 pandemic. I have honed my supervisory and organization skills while leading my team with compassionate dedication. I have found my position to be both challenging and deeply rewarding. This success has reignited my confidence, which is why I am moving forward with my educational goals, and eagerly returning to my first love, hands on patient care.

Skills
  • Healthcare Administration
  • Team Leadership
  • Patient Care
  • Scheduling
  • HIPAA
  • Patient Relation
  • Quality review of staff documentation
  • Reimbursement Tracking
  • Employee Issue Resolution
  • Staff Management
  • Clinical Safety, education on all policies to staff
  • Infection Control Education with heightened focus on COVID 19
  • Operations Oversight
  • Patient Health Education
  • Emergency Situational Awareness
  • Emergency Prepardness
Education
Delta State University Cleveland, MS Expected in 12/2011 Bachelor of Science : Nursing - GPA :
Certifications
  • Home Care Coding Specialist- Board of Medical Specialty Coding & Compliance
  • Basic Life Support 2021- American Heart Association
Work History
Benedictine Health System - Clinical Manager
Garrison, ND, 01/2016 - Current
  • Provide ongoing case management to all patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
  • Implement ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
  • Select, promote and terminate staff members.
  • Implement new policies and educate staff on changes.
  • Oversee overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety protocols and risk management, quality index scores and facility maintenance.
  • Identifiy nurses' and staff training needs and devised training programs to close gaps.
  • Creat work schedules for all employees and oversee functioning of billing department.
  • Communicate effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Delegate tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Regularly evaluate employee performance and provided feedback.
  • Manage daily operations of home health agency.
  • Assign correcting codes to all home health charts and do quality assurance on all charts.
  • Previous field nurse from 2016-2019, which required on call participation, and active case management for a case load of around 30-35 patients weekly. Exercised autonomy in home setting, while collaborating with local physicians and nurse practitioners to provide excellent care.
Adventist Health Nw - Registered Nurse Field Case Manager
Angwin, CA, 03/2013 - 01/2016
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Evaluated patient histories, complaints and current symptoms.
  • Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
  • Monitored patient reactions after administering medications, wound vacs, ostomy care, foley catheter maintenance, pleurX drain care and IV therapies.
  • Activity participated in on call rotation.
  • Participated in multidisciplinary case conference weekly to help better meet patients needs with a holistic cost effective approach.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Provided exceptional care to home bound patients, collaborating with local physicians and nurse practitioners to help meet patients needs.
Sunflower Home Health - Register Nurse Field Case Manager
City, STATE, 03/2012 - 03/2013
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Participated in on call rotation.
  • Participated in multi-discipline case conference weekly, to help provide the best holistic approach to healing patient.
  • Monitored patient condition, including , identifying irregular findings and collaborating with physicians and nurse practitioners.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Provided exceptional care to home bound patients in very rural area, including but not limited to trach care, foley catheter management, IV therapies, injections, wound vac management, ostomy care, obtaining lab specimens, wound care, and pleurX drain care.
Accomplishments
  • Employee of Year 2014 NHC Homecare Lawrenceburg, TN
  • Sigma Theta Tau Honor Society of Nursing
  • Secretary of the Robert E Smith School of Nursing, graduating Class of 2011
  • Robert E Smith Endowed Nursing Scholarship Recipient, 2011
  • Kennedy Jolie Smith Memorial Nursing Scholarship Recipient, 2011
  • Who's Who Among Students in American Universities and Colleges, 2011

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Resume Overview

School Attended

  • Delta State University

Job Titles Held:

  • Clinical Manager
  • Registered Nurse Field Case Manager
  • Register Nurse Field Case Manager

Degrees

  • Bachelor of Science

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