Proficient Clinical Manager with 5 years experience in the field of Nursing, 2 years experience in a supervisory role. Talented in improving nurse and staff competencies, managing staff schedules and overseeing delivery of care to Hospice, Oncology and Medical/Surgical patients.
Skills
Staff supervision
Effective communication
Patient relations
Addressing questions and concerns
Patient Care and Education
Organizing staff schedules
Nursing protocols
Managing patient cases
Experience
11/2020 to Current
Clinical ManagerBenedictine Health System – Lisle, IL,
Supervise field staff including 6-8 RN’s, 2 LPN’s, 6-8 CNA’s, 2 MSW, 2 Chaplain/Bereavement Coordinators and a Volunteer Coordinator.
Provide periodic performance evaluations.
Interview applicants and made recommendations for new hires.
Manage clinical operations and procedures, including enforcing adherence to federal and state regulations and healthcare law requirements.
Encourage high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
Delegate tasks to each member of staff, oversee task completion and offer assistance to promote success.
Ensure proven hospice eligibility proven through thorough documentation of decline.
Prove eligibility of long length of stay clients through chart audits and note compilation.
Employ active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients, family members and fellow employees.
01/2019 to 11/2020
Case ManagerCrossroads Diversified Services – Bolling Afb, DC,
Responsible for managing care of 14-22 client case-load.
Duties include direct patient care and ADL assistance in the clients home, developing an appropriate care plan for each client and thorough documentation of provided care.
Proving hospice eligibility through documentation of decline.
Medication management.
Communication with MD and all other disciplines.
Providing comfort and emotional support for clients and family members.
Identifying and solving problems through assessment and communication with interdisciplinary group.
Collaborate with various healthcare providers to facilitate delivery of services.
Use facility EMR system to update client records, transmit prescriptions and transfer files.
Protect client data in alignment with HIPAA privacy protocols.
11/2017 to 12/2018
Charge NurseBayada Home Health Care – Camden, NJ,
Responsible for nursing assignment, management of staff RN’s and CNAs throughout a 12 hour shift.
Assisted with problem solving and patient care as needs arise.
Communication with patient family members, doctors and hospital administration as needed.
Coordinated and performed patient admissions, transfers and discharges.
Built and maintained strong working relationships between nursing department and other disciplines.
Performed IV insertion and infusions, intramuscular and subcutaneous injections, peritoneal dialysis and IV pushes.
Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
Oversaw medication administration, monitored distribution and documented responses.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
11/2017 to 01/2019
Medical Surgical Staff Registered NurseJackson Hospital – City, STATE,
Cared expertly for 5-7 patients per 12 hour shift.
Reviewed physician orders and administered therapies, treatments and medications.
Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Reviewed physician orders and participated in medication management to optimize patient safety.
Maintained reports to provide oncoming shift with full patient status.
Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.
Improved care outcomes with proactive education, communication and guidance for patients and family members.
Education and Training
Expected in 01/2016
Associate of Science: Nursing Southern Union State Community College - Opelika, AL, GPA:
4.0 GPA
Expected in 05/2010
Bachelor of Science: Leadership Jacksonville State University - Jacksonville, AL GPA:
Major in Recreation Leadership with Outdoor Education Focus
Minor in Biology
3.9 GPA
Additional Information
Completed a 1 year Nurse Residency Program at Jackson Hospital in Montgomery AL.
Completed a 3 month internship at Alabama 4H Camp in a leadership role.
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