Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Proficient Clinical Manager with 5 years experience in the field of Nursing, 2 years experience in a supervisory role. Talented in improving nurse and staff competencies, managing staff schedules and overseeing delivery of care to Hospice, Oncology and Medical/Surgical patients.

  • Staff supervision
  • Effective communication
  • Patient relations
  • Addressing questions and concerns
  • Patient Care and Education
  • Organizing staff schedules
  • Nursing protocols
  • Managing patient cases
11/2020 to Current
Clinical Manager Benedictine Health System Lisle, IL,
  • Supervise field staff including 6-8 RN’s, 2 LPN’s, 6-8 CNA’s, 2 MSW, 2 Chaplain/Bereavement Coordinators and a Volunteer Coordinator.
  • Provide periodic performance evaluations.
  • Interview applicants and made recommendations for new hires.
  • Manage clinical operations and procedures, including enforcing adherence to federal and state regulations and healthcare law requirements.
  • Encourage high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Delegate tasks to each member of staff, oversee task completion and offer assistance to promote success.
  • Ensure proven hospice eligibility proven through thorough documentation of decline.
  • Prove eligibility of long length of stay clients through chart audits and note compilation.
  • Employ active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients, family members and fellow employees.
01/2019 to 11/2020
Case Manager Crossroads Diversified Services Bolling Afb, DC,
  • Responsible for managing care of 14-22 client case-load.
  • Duties include direct patient care and ADL assistance in the clients home, developing an appropriate care plan for each client and thorough documentation of provided care.
  • Proving hospice eligibility through documentation of decline.
  • Medication management.
  • Communication with MD and all other disciplines.
  • Providing comfort and emotional support for clients and family members.
  • Identifying and solving problems through assessment and communication with interdisciplinary group.
  • Collaborate with various healthcare providers to facilitate delivery of services.
  • Use facility EMR system to update client records, transmit prescriptions and transfer files.
  • Protect client data in alignment with HIPAA privacy protocols.
11/2017 to 12/2018
Charge Nurse Bayada Home Health Care Camden, NJ,
  • Responsible for nursing assignment, management of staff RN’s and CNAs throughout a 12 hour shift.
  • Assisted with problem solving and patient care as needs arise.
  • Communication with patient family members, doctors and hospital administration as needed.
  • Coordinated and performed patient admissions, transfers and discharges.
  • Built and maintained strong working relationships between nursing department and other disciplines.
  • Performed IV insertion and infusions, intramuscular and subcutaneous injections, peritoneal dialysis and IV pushes.
  • Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
  • Oversaw medication administration, monitored distribution and documented responses.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
11/2017 to 01/2019
Medical Surgical Staff Registered Nurse Jackson Hospital City, STATE,
  • Cared expertly for 5-7 patients per 12 hour shift.
  • Reviewed physician orders and administered therapies, treatments and medications.
  • Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Reviewed physician orders and participated in medication management to optimize patient safety.
  • Maintained reports to provide oncoming shift with full patient status.
  • Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.
  • Improved care outcomes with proactive education, communication and guidance for patients and family members.
Education and Training
Expected in 01/2016
Associate of Science: Nursing
Southern Union State Community College - Opelika, AL,
  • 4.0 GPA
Expected in 05/2010
Bachelor of Science: Leadership
Jacksonville State University - Jacksonville, AL
  • Major in Recreation Leadership with Outdoor Education Focus
  • Minor in Biology
  • 3.9 GPA
Additional Information
  • Completed a 1 year Nurse Residency Program at Jackson Hospital in Montgomery AL.
  • Completed a 3 month internship at Alabama 4H Camp in a leadership role.
  • Registered Nurse in Georgia

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School Attended

  • Southern Union State Community College
  • Jacksonville State University

Job Titles Held:

  • Clinical Manager
  • Case Manager
  • Charge Nurse
  • Medical Surgical Staff Registered Nurse


  • Associate of Science
  • Bachelor of Science

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