I am a seasoned, knowledgeable, caring and compassionate Registered Nurse with over 27 years of experience in delivering comprehensive patient care, 15 of those years serving as a case manager. I possess advanced skills working with diverse patient populations. I pride myself on the ability to foster relationships and coordinate with healthcare professionals to advance patient care.
As a Certified Case Manager, I offer years of planning, assessing and reporting experience with Orthopedic, Surgical and Medical patients.
Proficient in documentation and compliance management. Skilled at correctly assessing when to escalate patient care needs. Accomplished at handling high caseloads without sacrificing quality of care.
I operate exceptionally well in high-pressure environments. Pride myself on the ability to identify the best resources and courses of action to benefit patient needs and assist with their return to optimal quality of life.
Contributed to the success of the Department of Orthopedics & Rehabilitation providing services for the Work Injury Recovery Center, as well as managing the day to day operations of an 8 room outpatient clinic, that services a multitude of Orthopedic specialties. Responsibilities include coordinating the Work Injury Recovery Center and beginning July 2019 the hospital wide needs of completing Worker's Compensation forms, analyzing Worker's Compensation data, managing insurance related issues, serving as primary point of contact for outside nurse case managers, employers, adjustors and legal entities. Coordinating and reviewing all new patient referrals as well as coordinating with HCIS EPIC team for optimization of workflow.
Supervisor Michelle Koller
University of Iowa Hospitals and Clinics
200 Hawkins Drive
Iowa City Iowa
Coordinated care in field and telephonic case management in worker's compensation and disability. Worked closely with injured workers requiring Orthopedic surgical intervention. Coordinated their care from date of injury to end of healing. Assertive and goal oriented focus on patient outcomes resulted in large direct referral base from Adjustors, Employers and legal entities. Negotiated discounts and cost savings for procedures and DME needs.
Supervisor Joleen Fla 610-964-5100
Genex Services LLC
440 East Swedesford Road Suite 1000
Wayne, PA 19087
$73,000 yearly salary
Completed prerequisite course needed to pursue my bachelor's degree.
2011 CCMC Certified Case Manager
#143145 (Exp: 5/31/2021)
1994 Iowa RN License (Multi-State) #: 090913 (Exp: 11/15/2020)
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