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clinical director resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated Educator with extensive experience partnering with parents and ensuring success of students. Skilled at providing feedback on individual progress of students and discussing specific needs.

Skills
  • Treatment service implementation
  • Clinical standards
  • Unit leadership
  • Complying with regulatory guidelines
  • Patient confidentiality
  • Developing training programs
  • Organizing staff schedules
  • Exemplary communication skills
  • Job applicant interviews
  • Patient Care
  • Managing patient cases
  • Budget oversight
  • Patient records administration
  • Staff development
  • Unit supervision
  • Patient relations
  • Improving clinical quality outcomes
  • Employee performance evaluations
Experience
Clinical Director, 01/2008 - Current
Aveanna Healthcare Gainesville, FL,
  • Interviewed applicants and made recommendations for new hires.
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes.
  • Coordinate weekly work schedules for all [Department Name] employees.
  • Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
  • Actively engaged with other members of community at local events by answering questions and giving informative presentations.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Developed comprehensive treatment plans focusing on accurate diagnosis and behavioral treatment of problems.
  • Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Behavioral Therapist, 05/2007 - 01/2008
Cerner Virtual, MO,
  • Organized social activities to help patients apply new skills in public settings.
  • Implemented behavior intervention plans to motivate and help clients reach highest potential.
  • Incorporated Applied Behavior Analysis therapy interventions and techniques to support individuals with autism spectrum disorders.
  • Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
  • Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information.
  • Collected, recorded and summarized data on client behavior and assisted family with applying treatment and behavior reduction protocols.
  • Documented behaviors and treatments for patient and families to achieve measurable goals.
  • Maintained safe, organized and therapeutic environment to enhance patient comfort.
  • Visited client home, school or social setting to run discrete trials or shape verbal behavior while recording real-time data using technology platform.
Behavioral Therapist, 01/2006 - 05/2007
Cerner Columbus, IN,
  • Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.
  • Organized social activities to help patients apply new skills in public settings.
  • Implemented behavior intervention plans to motivate and help clients reach highest potential.
  • Incorporated Applied Behavior Analysis therapy interventions and techniques to support individuals with autism spectrum disorders.
  • Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
  • Maintained safe, organized and therapeutic environment to enhance patient comfort.
  • Visited client home, school or social setting to run discrete trials or shape verbal behavior while recording real-time data using technology platform.
Store Manager, 08/1997 - 12/2005
Foot Locker Inc. Paramus, NJ,
  • Updated store pricing, signage and merchandising based on current promotions.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Processed shipments and maintained stock shelf organization.
  • Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Trained [Number]-person staff to deliver outstanding customer service and assistance.
  • Addressed customer inquiries and resolved complaints.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Received packages and deliveries and restocked inventory upon shipment arrival, checking merchandise into [Software] system.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Conducted [Timeframe] staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Trained all new assistant managers and [Job title]s on store security, monetary procedures and customer service expectations.
Education and Training
Master of Arts: Special Education-Autism, Expected in 08/2013
-
University of North Texas At Dallas - Dallas, TX
GPA:
Status -
Bachelor of Science: Sociology, Expected in 12/2007
-
University of Houston - Clear Lake - Houston, TX
GPA:
Status -

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Resume Overview

School Attended

  • University of North Texas At Dallas
  • University of Houston - Clear Lake

Job Titles Held:

  • Clinical Director
  • Behavioral Therapist
  • Behavioral Therapist
  • Store Manager

Degrees

  • Master of Arts
  • Bachelor of Science

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