clinical director resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Clinician skilled in assessments, intakes, referrals, crisis management and case management. Very effective at working with clients from a wide range of backgrounds. Passionate about providing meaningful support and services to all clients.
Expertise in crisis intervention techniques and overseeing staff.
Work History
09/2019 to 05/2020Clinical DirectorKepro | Grafton, WV,
Monitored, analyzed and corrected staff performance and worked with HR manager to raise standards of practice
Developed, implemented, revised and evaluated policies and procedures
Participated in research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions
Provide ongoing case management to all patients to ensure implementation of appropriate treatment plan, adherence to quality model and utilization of services needed to achieve optimal outcomes
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, OBRA, and general liability
Communicated with patients, ensuring that medical information was kept private
Provided Crisis Management for patients
Developed, implemented, revised and evaluated policies and procedures.
Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Provide ongoing case management to all patients to implement appropriate treatment plan, adher to quality models and maximize utilization of services needed to achieve optimal outcomes.
Implement new policies and educate staff on changes.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
01/2018 to 09/2019Executive DirectorOakmont Management Group | Los Altos, CA,
Coordinated and implemented training to public health professionals
Provided exceptional services including counseling, case management, education and job training to a diverse client base
Devised improvements to target key areas of improvement
Established procedures to handle all types of operational questions
Worked closely with organizational leadership, including board of directors, to strategically affect the direction of operations
Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans
Instructed patients and family members on proper discharge care
Effectively managed clinical oversight for over 100 patients
Continually maintained and improved the company's reputation and positive image in the markets served
Assisted in resolving and satisfying client requests and internal operational issues
Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions
Closely collaborated with management team to make necessary improvements and satisfy resident needs
Maintained all confidential personnel files, license and CPR compliance records
01/2011 to 12/2017Clinical TherapistCare New England Health System | Warwick, RI,
Conducted therapeutic individual and family therapy sessions
Trained new clinical staff
Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues
Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops
Consulted with and trained highly skilled mental health and medical staff
Displayed sensitivity to the cultural and linguistic needs of the clients and families served
Observed and monitored client behavior and responses to treatment
Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions
Developed and implemented treatment plans and modified when needed
Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders
Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health
Documented psychiatric services and responses to treatment in patient case files
Skills
Group psychotherapy expert
Dual diagnoses expert
Expertise in crisis intervention techniques
Biopsychosocial assessments
Skilled in intake interviewing
Adept at treatment and discharge planning
Cognitive Behavioral Therapy (CBT) expert
Personality disorder treatment aptitude
Adept at conflict resolution
LICSW and LCSW
Psychotropic medications knowledge
Trained in indicators of child abuse
Team oversight
Performance feedback
Certifications
Certified in CPR and First Aid
Licensed Independent Clinical Social Worker (LICSW)
Licensed Clinical Social Worker (LCSW)
Education
Expected in to to Bachelor of Science | Bachelor's in Social Work (BSW)Florida Atlantic University, Boca Raton, FLGPA:
Top 10 % of class
Expected in to to Master of Social Work | Social WorkBarry University, Miami Shores, FLGPA:
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