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Clinical Director Resume Example

Resume Score: 80%

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CLINICAL DIRECTOR
Summary

Ambitious Clinical Supervisor seeking to bring 30-year background and track record of success in developing robust integrated nursing teams. Focused on promoting highest standards of service when developing training programs, policies, and procedures.

Skills
  • Organizing staff schedules
  • Employee performance evaluations
  • Managing patient cases
  • Compliance with regulatory guidelines
Education and Training
Master of ScienceMarian UniversityFond Du Lac,WI,Organizational Leadership And Quality, 05/2015
Bachelor of ScienceMarian UniversityFond Du Lac,WI,Registered Nurse , 01/2003
Associate of ScienceWaukesha County Technical CollegePewaukee,WI,Associates Degree Nursing, 05/2001
Associate of ArtsBryant And Stratton College Milwaukee, WIMedical Administration, 05/1989
Certifications
  • Certified in Gastroenterology
  • ACLS
  • BLS Instructor
Experience
GI Associates, LLCClinical Director | Wauwatosa, WI06/2002 to Current
  • Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
  • Interviewed applicants and made recommendations for new hires.
  • Devised training programs to close gaps in nurse and staffs' competencies.
  • Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
  • Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
  • Actively engaged with other members of community at local events by answering questions and giving informative presentations.
  • Crafted and initiated development of strategy-based plans, allowing organization to exceed objectives and achieve organizational goals.
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes.
  • Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
  • Improved research-based approaches through participation in research and evidence-based clinical audits.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Communicated with patients with compassion while keeping medical information private.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive clinical changes.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Aurora Health CareRN Staff Nurse | West Allis, WI05/2000 to 05/2019
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Provided skilled direct nursing care to Gastroenterology patients in Out Patient, Emergency Room and ICU departments.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Answered patient questions and provided take-home materials for further information.
  • Treated patients by administering various types of medications and therapies.
  • Cared for patients recovering from [Type] and [Type] procedures and provided personalized daily assistance.
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Family Health PlanRN Specialty Manager | Elm Grove, WI10/1986 to 05/2000
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Worked and developed policy and protocol for Infection Prevention
  • Opened a Specialty Clinic and managed Orthopedics, Chiropractics, General and Vascular Surgery, Internal Medicine and Gastroenterology.
  • Development of triage protocols.
  • Worked in multiple departments including lab, X-ray, medical records, pharmacy, Urgent Care, Family Practice.
Professional Health Care, LLCRN | Milwaukee, WI06/1991 to 06/1993
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Inserted and managed central, arterial and PICC lines.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Accomplishments
  • Developed and lead an Infection Prevention and ControlProgram/Committee for GI Assoicates, LLC
  • Developed and lead a Quality Assurance Program/Committee for GI Associates, LLC
  • Developed and lead a Emergency Preparedness Program/Committee for GI Associates,LLC
  • Developed Policy and Procedures for the GI Associates Ambulatory Surgery Centers
  • Successfully completed over 20 CMS/AAAHC surveys for GI Associates
  • Co-found, lead, and was the CFO for Strain for the Brain Foundation for 10 years.
  • Developed and worked on a plan for combined housing for Adults with Autism within the Port Washington Community
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Resume Overview

Companies Worked For:

  • GI Associates, LLC
  • Aurora Health Care
  • Family Health Plan
  • Professional Health Care, LLC

School Attended

  • Marian University
  • Waukesha County Technical College
  • Bryant And Stratton College

Job Titles Held:

  • Clinical Director
  • RN Staff Nurse
  • RN Specialty Manager
  • RN

Degrees

  • Master of Science
    Bachelor of Science
    Associate of Science
    Associate of Arts

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