Clinical Director resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Ambitious Clinical Supervisor seeking to bring 30-year background and track record of success in developing robust integrated nursing teams. Focused on promoting highest standards of service when developing training programs, policies, and procedures.
Skills
Organizing staff schedules
Employee performance evaluations
Managing patient cases
Compliance with regulatory guidelines
Experience
06/2002 to CurrentClinical DirectorAmerican Addiction Centers | Palm Springs, CA,
Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
Interviewed applicants and made recommendations for new hires.
Devised training programs to close gaps in nurse and staffs' competencies.
Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
Actively engaged with other members of community at local events by answering questions and giving informative presentations.
Crafted and initiated development of strategy-based plans, allowing organization to exceed objectives and achieve organizational goals.
Introduced new departmental policies and oriented staff to facilitate adoption of changes.
Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
Improved research-based approaches through participation in research and evidence-based clinical audits.
Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Communicated with patients with compassion while keeping medical information private.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive clinical changes.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
05/2000 to 05/2019RN Staff NurseSouthcoast Health System | Seekonk, MA,
Observed strict safety measures, including checking medication dosages before administration to patients.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Provided skilled direct nursing care to Gastroenterology patients in Out Patient, Emergency Room and ICU departments.
Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Answered patient questions and provided take-home materials for further information.
Treated patients by administering various types of medications and therapies.
Cared for patients recovering from [Type] and [Type] procedures and provided personalized daily assistance.
Executed appropriate steps for patient treatment following careful review of physician medical regimen.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
10/1986 to 05/2000RN Specialty ManagerPalmetto Health | Anderson, SC,
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
Created agendas and communication materials for team meetings.
Worked and developed policy and protocol for Infection Prevention
Opened a Specialty Clinic and managed Orthopedics, Chiropractics, General and Vascular Surgery, Internal Medicine and Gastroenterology.
Development of triage protocols.
Worked in multiple departments including lab, X-ray, medical records, pharmacy, Urgent Care, Family Practice.
06/1991 to 06/1993RN Professional Health Care, LLC | City, STATE,
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
Maintained adequate unit supplies to meet expected patient demands.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
Inserted and managed central, arterial and PICC lines.
Counseled caregivers and families on end-of-life planning and educated on patient care options.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Education and Training
Expected in 05/2015Master of Science | Organizational Leadership And QualityMarian University, Fond Du Lac, WIGPA:
Expected in 01/2003Bachelor of Science | Registered Nurse Marian University, Fond Du Lac, WIGPA:
Expected in 05/2001Associate of Science | Associates Degree NursingWaukesha County Technical College, Pewaukee, WIGPA:
Expected in 05/1989Associate of Arts | Medical AdministrationBryant And Stratton College , Milwaukee, WI, GPA:
Certifications
Certified in Gastroenterology
ACLS
BLS Instructor
Accomplishments
Developed and lead an Infection Prevention and Control Program/Committee for GI Assoicates, LLC
Developed and lead a Quality Assurance Program/Committee for GI Associates, LLC
Developed and lead a Emergency Preparedness Program/Committee for GI Associates,LLC
Developed Policy and Procedures for the GI Associates Ambulatory Surgery Centers
Successfully completed over 20 CMS/AAAHC surveys for GI Associates
Co-found, lead, and was the CFO for Strain for the Brain Foundation for 10 years.
Developed and worked on a plan for combined housing for Adults with Autism within the Port Washington Community
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