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clinical care coordinator resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.

Skills
  • Multitasking
  • Communicating clearly to patients and buyers/on-call triage
  • Electronic Health Records Systems
  • Patient Rapport
  • Work Assignments
  • Treatment Options
  • Rehabilitative Nursing
  • Creative Thinking
  • HIPAA Guidelines
  • Patient Care and Monitoring
Education and Training
University of Detroit Mercy College of Nursing , Expected in 12/2016 BSN : - GPA :

GPA: 3.64, RN License: 4704333285

Experience
Capital Senior Living - Clinical Care Coordinator
West Bend, WI, 06/2022 - Current
  • Oversaw the total patient care while in the hospital and facilitated patient's safe discharges
  • Worked with other disciplines (PT,OT,MD, RN) to coordinate what the patient needs and what tests they need to ensure patient's problem is treated
  • If patient are unable to return home due to issues, coordinated and set up referrals and transportation to Skilled nursing facilities or Nursing homes.
  • Coordinated Home care for patients as well, reaching out to agencies and ensuring the staff and time they will see the patient to update the patient.
  • Set up transportation for patients home whether EMS or uber.
  • Schedule any outpatient appointments whether outpatient dialysis or specialty follow ups for patients
State Of Arkansas - Registered Nurse
Hope, AR, 09/2021 - 06/2022
  • Only RN in Geriatric medicine clinic with 5 providers (2,012 patients)
  • Answered any patient questions or issues via telephone or patient issue portal
  • Refilled patient medications that legally are able to refill with provider guidance
  • Send patient referrals to specialists and patient and assist patients with scheduling appointments
  • Performed diabetes education with patients that are diabetic and required education with medication and diet
  • Performed blood pressure checks for patients started on new medications and report back to provider
  • Triage all patients that call with issues and schedule patient appointments and make recommendations for patients
  • Order and track all medical supplies in clinic and medications in the clinic
  • Manage everything regarding COVID vaccines for patients and give IM medication injections to patients
  • Performed prior authorizations for patient medications and referrals
  • Perform post-discharge follow up with patients to update medication list and get discharge paperwork to give to provider
  • Perform dressing changes among many other requests for patients
  • Attend and participate in weekly planning meetings for all VIP patients at clinic
  • Perform any other tasks providers require for their patients either in clinic or telephonically
Centria Home Healthcare - RN Clinical Leader/Clinical Supervisor
City, STATE, 03/2019 - 05/2021
  • Clinical On-call Monday through Sunday every week for emergencies and staffing/call off issues
  • Did all intakes and start of cares for all new patients in their home and telehealth during the COVID pandemic
  • Worked with Rehab Auto clients and Children Special Health clients
  • Experience with Tracheostomy, G-tube, and Ventilators
  • Experienced in use of wheelchairs, walkers and other various assistive devices
  • Performed Specialty visits in patient homes and telehealth to educate staff on various activities like straight cathing, blood draws, urine collection, wound vac, and skin protection
  • Performed assessments in the home and telehealth for clients every 30-60 days
  • Was in charge of a team of nurses doing the visits with patients and analyzed their documentation to make sure the information is thorough, accurate, clear, and is answered correctly
  • Would assist in triaging new clients to determine level of care required for them when asked to do so by insurance companies
  • Telehealth phone visits and work meetings
  • Performed Quality Analysis of nurses and visiting nurse documentation for ensure thoroughness and accuracy
Rehabilitation Institute Of Michigan- DMC - Unit Shift Lead/permanent Charge RN
City, STATE, 10/2017 - 02/2019
  • Covering Clinical Coordinator (ACM) and assisted with managerial duties when Nurse Manager not present
  • Safety Coach
  • Work great with interdisciplinary team (therapy, case management, physicians) on a daily basis
  • Admit/discharge patients
  • Educate patients and family members on cathing and bowel program, wound care, medications etc… and set up times for family education
  • Continuous communication between the interdisciplinary team to help have patients have best outcome and least amount of issues at home after discharge
  • Help assess RN and PCA competencies with our Nurse Educator
  • Apart of PNC and UBC council
  • Give and take report on patients
  • Call report to other facilities and receive report for admissions
  • Go over the layout of homes during family education to best be able to educate family on how patients will be able to be safest while being cared for at home
  • Treat International patients (Franch, Cuban, African, Middle Eastern) and have cared for patients who are homeless or patients issues of addictions and Prisoners
  • Work with Traumatic Brain Injury, Stroke, PMR (Surgical, Dialysis, CHF, COPD, Amputees), and primarily
  • Spinal Cord Injury Patients
  • Covering Nurse Supervisor
  • Chart audits for CARF and other accreditation agencies
  • Educate RN’s on the floor on changes to policies, charting, and patient care best practices
  • Co-Nurse Preceptor
  • Handle issues between staff members and between patients and staff efficiently and swiftly
  • Proficient at IV starts and Blood Draws
  • Educate patients and family about Rehab days in regards to us getting Insurance Authorizations which allow the patient to stay with us longer
  • Educate patients and families about Outpatient Therapy and Outpatient Nursing care

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Resume Overview

School Attended

  • University of Detroit Mercy College of Nursing

Job Titles Held:

  • Clinical Care Coordinator
  • Registered Nurse
  • RN Clinical Leader/Clinical Supervisor
  • Unit Shift Lead/permanent Charge RN

Degrees

  • BSN

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