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Clinical Application Specialist Resume Example

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CLINICAL APPLICATION SPECIALIST
Summary

A top performing and customer driven medical professional specializing in Ultrasound and Medical Devices with a proven track record of driving sales. Commercial Experience for 17 years. Expert in General Surgery, Neurology, Urology to include Prostate (Biopsies, Brachytherapy),OB/Gyne, Breast and Vascular. An accomplished forward thinker who delivers product education and solves ever-changing needs and develops short and long term solutions for an organization.

Skills
  • 17 years Commercial Experience.
  • In Depth Knowledge of General Surgery, Neurology, Urology including Biopsies and Brachytherapy,Obstetrics, Breast, and Vascular.
  • Effective Manager, Team Developer, Cross Trainer, Educator.
  • Strong presentation skills for Pre Sales Demonstrations and Post Installations.
  • Independent judgement and decision making.
  • Savvy Negotiator.
  • Executed Sales Force Reporting.
  • Created Equipment Quick Guides
EXPERIENCE
HITACHI HEALTHCARE AMERICASClinical Application Specialist | Twinsburg. , OH | July 2017 - Current
  • Support Sales in Pre Demonstrations and Post Installations with the customers for General Surgery, Neurology, Urology including Biopsy's and Brachytherapy,Obstetrical, Breast, and Vascular.
  • In-Depth Knowledge of 4 Ultrasound machines in circulation plus other older Ultrasound machines,
  • Educate customers by communicating with Physicians, Nursing, Technologists on the new technology for complete satisfaction.
  • Support trade shows and collect competitive Marketing information.
  • Successfully Cover my 5 state territory plus additional states through out the United States as needed.
CARESTREAM HEALTH Ultrasound Clinical Sales Specialist | Rochester, New York | January 2016 - January 2017
  • Supported Ultrasound Sales doing Pre Demos and Post Installations with the customers.
  • Educated and trained customers on new technologies.
  • Cooperated and communicated effectively with physicians and medical staff to ensure customer satisfaction and compliance with set standards
  • Supported Trade Shows and collected Competitor information for Marketing.
  • Reported customer requests to internal production at corporate for further development of software releases.
MINDRAY NORTH AMERICA INC. Ultrasound Clinical Product Specialist | Mahwah, NJ | July 2011 - December 2015
  • Supported and trained 12 main US Distributors , Latin American Distributorship, Direct Sales, and their Clinical Application staff on all Mindray Ultrasound products and the new software releases as they came out.
  • In- Depth Knowledge of 9 different Ultrasound Product Machines.
  • Lead Instructor for 3D/4D OB/Gyne for the company since 2011
  • Developed strategic alliances with Direct Sales, physicians, and medical staff that resulted in increased market share.
  • Visited Distributor's demonstrations for Quarterly Assessment Reporting to Management to improve Sales.
  • Trained Distributors, Direct sales and Clinical staff on 3D/4D equipment.
  • Accountable for customer on-site training and education throughout the United States.

SANFORD BROWN COLLEGEProgram Director of Diagnostic Medical Sonography | Hillside, IL | June 2010 - June 2011
  • Organized the design, development, revision, and assessment of the developed Diagnostic Medical Sonographer 26 course curriculum including course objectives, instructional methods, learning outcomes and projects to meet the CAAHEP (Commission on Accreditation of Allied Health Education Programs). Received degree granting from Illinois State Board of Education for Program accreditation.
  • Received Associates Degree in Applied science for Sonography Program.
  • Educated students in Academics with higher than satisfactory survey results.
  • Hired, trained, and mentored instructors for the program.
  • Contracted externship sites at Hospitals for student Clinical Ultrasound rotations.
  • Maintained and supervised Ultrasound equipment in the lab.
UNITED MEDICAL SYSTEMSClinical Application Specialist | Westborough, MA | August 2009 - April 2010
  • Performed Demonstrations with Sales Manager for Stereotactic Breast Biopsies in an out-patient settings.
  • Assisted Physicians with Ultrasound Assisted Biopsy Guidance for targeting lesions during Ultrasound Breast Biopsy procedures.
  • Responsible for transporting Medical Ultrasound equipment to and from customer sites.
  • Attended National Trade shows to support product line.


ANALOGIC BK MEDICAL SYSTEMS Ultrasound Clinical Application Specialist | Peabody, MA | December 2002 - May 2009
  • Assisted Sales with demonstrations of equipment to target audiences consisting of Abdominal, Surgical, Urology, 3D/4D colorectal, Brachytherapy, Breast and Vascular.
  • Successfully covered a 4 state territory and performed the highest number of demonstrations and installations in the company during my term which lowered the bottom line.
  • Completed demonstrations without Sales Manager present which led to successful markets shares.
  • Devised and presented Quick Reference Guides for customer base on the different ultrasound equipment.
  • Established long lasting relationships with customers which led to increased revenue of new products .
  • Supported and Attended National trade shows.
CHICAGO PROSTATE MEDICAL CENTERUltrasound Manager | Westmont, Il 60559 | August 1997 - December 2002
  • Managed Ultrasound and Radiology Department and personnel on a daily basis.
  • Performed pre-plan prostate ultrasound volume studies and X-rays prior to the procedure
  • Assisted Radiation Oncologist with Patient Consultations to determine treatment and in the Operating Room for the Brachytherapy procedures.
  • Scheduled patients for their surgical procedures with Physicians offices.
  • Cross trained additional staff for Ultrasound procedures
Education
1985 Registered Diagnostic Medical SonographerRDMS
Associate of Applied ScienceARRT- American Registered Radiologic Technologist Kankakee Community CollegeKankakee, IL
AFFILIATIONS AND GROUPS
  • ARDMS, American Registry of Diagnostic Medical Sonographers
  • SDMS, Society of Diagnostic Medical Sonographers
  • ARRT American Registry of Radiologic Technologists
  • Medical Device Guru
  • International Ultrasound Forum
  • Linked in: www.linkedin.com/in/juliehesner
      Additional Information
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      Resume Overview

      Companies Worked For:

      • HITACHI HEALTHCARE AMERICAS
      • CARESTREAM HEALTH
      • MINDRAY NORTH AMERICA INC.
      • SANFORD BROWN COLLEGE
      • UNITED MEDICAL SYSTEMS
      • ANALOGIC BK MEDICAL SYSTEMS
      • CHICAGO PROSTATE MEDICAL CENTER

      School Attended

      • Kankakee Community College

      Job Titles Held:

      • Clinical Application Specialist
      • Ultrasound Clinical Sales Specialist
      • Ultrasound Clinical Product Specialist
      • Program Director of Diagnostic Medical Sonography
      • Ultrasound Clinical Application Specialist
      • Ultrasound Manager

      Degrees

      • 1985 Registered Diagnostic Medical Sonographer
        Associate of Applied Science ARRT- American Registered Radiologic Technologist

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