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clinical application specialist resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Clinical Application Specialist with over 7 years of successful experience in EHR management and implementation of EHR software. Recognized consistently for performance excellence and contributions to success in long term care industry. Strengths in EHR software development and project facilitation and management backed by training in Nursing and experience in the healthcare field.

Skills
  • Clinical team oversight
  • Software application skills
  • Clinical assessment
  • Project Management of EHR Roll Out
  • Clinical Program and Training
  • Developing applications
  • Basic Knowledge of IT solutions and software
  • Basic Knowledge of Microsoft Office Programs
  • Clinical process knowledge
  • Clinical care
Education
Brown Mackie College - Akron OH Akron OH, Expected in 2010 Diploma : Nursing - GPA :
North Royalton High School North Royalton, OH Expected in 05/2007 High School Diploma : - GPA :
Cuyahoga Community College Cleveland, OH, Expected in : Nursing - GPA :
Work History
American Addiction Centers - Clinical Application Specialist
Honolulu, HI, 11/2018 - Current
  • Complete knowledge on configuration and setup of EHR software Point Click Care. Years of experience in assisting in re-configuration and creation of workflows for clinical team to ensure efficient and compliance documentation within EHR
  • Facilitate and Educate on utilization of Point Click Care as it pertains to nursing to comply with state and federal regulations
  • Manage and upkeep of facility users and external providers to ensure compliance with HIPPA
  • Oversee and update policy and procedure as necessary to correspond with appropriate utilization of Point Click Care and to ensure compliance with state and federal regulations
  • Facilitate and manage new facility acquisitions onto Point Click Care
  • Provide onsite and offsite support when necessary
  • Develop and deploying guides and training resources to assist users in utilization of Point Click Care
  • Provide facility technical support as needed with Point Click Care
  • Manage and Configure Learning Management Software (Mindflash)
  • Create ongoing learning material to meet federal regulation for all staff members
  • Developed audit tools to assist regional team in overseeing compliance in clinical programs and utilization of systems
  • Assist in development of Clinical Programs practiced in facilities to streamline efficient care and maintain compliance with regulations
  • Developed and Maintain program called Customer Excellence. Scalable solution created utilizing software SmartSheet to allow facility personal to use electronic format to interview and screen clients for satisfaction
  • Developed dashboards and automation to show success and areas of improvements for Customer Excellence Program
  • Developed and facilitated Mock Survey program
  • Developed and facilitate Key Performance Indicator for all facilities to monitor oversight of key factors and measure compliance across all managed skilled nursing facilities
Mcguire Group Health Care Facilities - Point Click Care Project Manager
East Patchogue, NY, 03/2013 - 11/2018
  • Complete knowledge on configuration and setup of EHR software Point Click Care. Years of experience in assisting in re-configuration and creation of workflows for clinical team to ensure efficient and compliance documentation within the EHR
  • Facilitate and Educate on utilization of Point Click Care as it pertains to nursing to comply with state and federal regulations
  • Manage and upkeep of facility users and external providers to ensure compliance with HIPPA
  • Oversee and update policy and procedure as necessary to correspond with appropriate utilization of Point Click Care and to ensure compliance with state and federal regulations
  • Facilitate and manage new facility acquisitions onto Point Click Care. Achieved implementing Point Click Care in 25 facilities in a 30 day period
  • Provide onsite and offsite support when necessary
  • Develop and deploying guides and training resources to assist users in utilization of Point Click Care
  • Provide facility technical support as needed with Point Click Care
  • Create ongoing learning material to meet federal regulation for all staff members
  • Developed audit tools to assist regional team in overseeing compliance in clinical programs and utilization of systems
  • Assist in development of Clinical Programs practiced in facilities to streamline efficient care and maintain compliance with regulations
Arbor Village Nursing & Rehabilitation - Director of Admissions and Marketing
Sapulpa, OK, 03/2012 - 03/2013
  • Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications
  • Designed effective and user-friendly processes for both admissions and applicant review
  • Provide onsite assessment of patients to ensure proper placement
  • Review and education with clients on medicare, medicaid, and private insurance coverage terms
  • Re-certification of insurance conducted for active residents
  • In 4 months was able to increase facilities average census from 60 residents to 125 residents per month
Saber Healthcare Group - Charge Nurse
City, STATE, 03/2010 - 03/2012
  • Manager of a 35 bed nursing unit. Along with supervise a 140 bed nursing facility
  • Oversee day to day operations of skilled and long term nursing care
  • Responsible to oversee wound care on patients
  • Medication administration
  • Assist with residents in activities of daily living
  • Receive and transcribe physician orders
  • Manager and oversee facility nursing staffing
  • Conducted oversight of Wound care management for all patients
  • Implemented effective strategies and care plans to improve patient outcomes and meet recovery objectives
  • Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention

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Resume Overview

School Attended

  • Brown Mackie College - Akron OH
  • North Royalton High School
  • Cuyahoga Community College

Job Titles Held:

  • Clinical Application Specialist
  • Point Click Care Project Manager
  • Director of Admissions and Marketing
  • Charge Nurse

Degrees

  • Diploma
  • High School Diploma

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