Innovative, customer-oriented healthcare worker with background in managed, ambulatory and acute care. Strong background in software programs, quality assurance, safety and management principles and practices. A team player who is attentive to details and produces quality results. Committed to excellence.
Clinical Application Specialist, 10/2015 to Current First Choice Community Healthcare – Albuquerque, NM
Educate staff on clinical application software programs for medical and dental clinics, for Electronic Health Record (EHR)
Coordinate Provider training to ensure understanding of appropriate clinical software and enhancements of software, for EHR.
Identified and solved technical issues with a variety of diagnostic tools.
Resolved customer issues in a clear, courteous and straightforward manner.
Referred major software problems and defective products to technicians for service.
Safety Officer for Training Center
Rehabilitation Liaison/Respiratory Therapist, 12/2014 to 03/2016 HealthSouth – Albuquerque, NM
Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Marketing /Sales to community
Responsible for developing census, developing referral relationships, perform patient assessments and coordination of referral to admission conversion process.
Cardiopulmonary Director, 09/1997 to 12/2014 Tomball Regional Medical Center – Tomball, TX
Confidently managed the overall operation of Cardiopulmonary department for 350 bed acute care hospital, which included Respiratory Therapy/EKG/EEG/Sleep Lab. Responsible for including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores. Responsible for NICU, Pediatric, Adult, and Geriatric patients. Rehabilitation Facility and SNF.
Educate staff on state and federal statutes, rules and regulations governing organization. Joint Commission/CAP accreditation for hospital and blood gas laboratory.
Closely collaborated with Administrative team and Medical Directors to make necessary improvements and satisfy patient and staff needs.
Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.
Created and maintained computerized record management systems to record and process data and generate reports.
Core team member for hospital wide software conversion
Responsible for Respiratory software, including configuration updates/ADT interface/Results out
Bachelor of Science: General Studies, Almeda University -
Associate of Applied Science: Respiratory Therapy, Lamar University -