Client Care Coordinator Resume Example
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CLIENT CARE COORDINATOR
Summary
Master of social work student seeking a social work internship. Quality focused professional looking to change careers.
Education
Master of Social Work:Clinical Concentration 2019College of Staten Island, City, State, USA
Master of Arts:Liberal Studies2015College of Staten Island, City, USA
Bachelor of Arts:Women's Studies2008College of Staten Island, City, State, USA
Experience
Centerlight Health SystemNew York City , NYClient Care Coordinator09/2016 to 05/2017
- Conducted initial and ongoing assessments of severely mentally ill adults with multiple medical comorbidities and/or co-occurring substance abuse disorders and/or medically ill individuals.
- Participated in the development/documentation /review and update of client centered comprehensive integrated, interdisciplinary care plan in consultation with other team members to ensure focus on desired outcomes.
- Maintained effective communications with clients, primary care physicians, substance abuse, and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients.
- Maintained documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure. ·
- Coordinated care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions.
- Worked as part of a Care Coordination team; attended and participated in team meetings to provide input/feedback around psychosocial and medical conditions conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals.
- Provided crisis intervention and follow-up.
COLLEGE OF STATEN ISLAND CUNYCity , STATECUNY Campus Public Safety Sergeant02/2016 to Current
- Uphold laws and codes of the City and State of New York, as well as the CUNY Henderson Rules.
- Supervise CUNY Peace Officers, CUNY Security Assistants and Contract Guards.
- Handle day to day personnel scheduling and conduct roll calls.
- Provide guidance to CUNY Peace Officers, CUNY Security Assistants and Contract Guards.
- Review incident reports prepared by CUNY Peace Officers.
- Initiate employee disciplinary action in accordance with the Standard Operating Procedures and college rules, regulations, policies and practices.
- Train and Certify CUNY College Security Assistants.
- Supervise all Medical Emergencies as a Certified NYS EMT-B.
COLLEGE OF STATEN ISLAND CUNYCity , STATECUNY Campus Public Safety Corporal07/2003 to 08/2014
- Uphold laws and codes of the City and State of New York, as well as the CUNY Henderson Rules.
- Train and Certify CUNY College Security Assistants.
- Dispatched to all Medical Emergencies as a Certified NYS EMT-B.
- Respond to incidents on campus including but not limited to vehicle accidents, aided individuals, and altercations.
- Work with other law enforcement and emergency response agencies, including New York City Police and Fire Department.
- Maintain a strong working relationship with CUNY student, faculty and staff.
- Thorough report writing skills.
KINGSBOROUGH COMMUNITY COLLEGECity , STATECUNY Campus Public Safety Peace Officer09/2000 to 06/2003
- Participated in all aspect of Campus Law Enforcement as stated above.
- Actively patrolled on foot and via vehicle a 70-acre waterfront campus, this included a boat marina and community beach.
- Monitored 70-acre campus using CCTV while simultaneously performing dispatch duties.
Accomplishments
- Member of the Tau Omega Chapter of Phi Alpha - National Social Work Honor Society - 2018
- College of Staten Island President's Dolphin Award Recipient 2016
- Dean's List recipient 2008-2009
- University Public Safety Service Meritorious Duty Medal 2009
- John Jay University - Municipal Police Training Council State of New York Peace Officer Course - October 2001.
Skills
Microsoft Office: Word, Access, Excel, Outlook and PowerPoint. Police Policies: Penal Law, Report Writing and Scheduling. Typing 60 wpm.
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Resume Overview
School Attended
- College of Staten Island
Job Titles Held:
- Client Care Coordinator
- CUNY Campus Public Safety Sergeant
- CUNY Campus Public Safety Corporal
- CUNY Campus Public Safety Peace Officer
Degrees
- Master of Social Work : Clinical Concentration 2019
Master of Arts : Liberal Studies 2015
Bachelor of Arts : Women's Studies 2008
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