Client Care Coordinator Resume Example STATEN ISLAND BEHAVIORAL NETWORK

CLIENT CARE COORDINATOR

Summary

Master of social work student seeking a social work internship. Quality focused professional looking to change careers.

Education

Master of Social Work: Clinical Concentration 2019 College of Staten Island, Staten Island , New York, USA

Master of Arts: Liberal Studies 2015 College of Staten Island, Staten Island New York, USA

Bachelor of Arts: Women's Studies 2008 College of Staten Island, Staten Island , New York, USA

Experience

STATEN ISLAND BEHAVIORAL NETWORK Staten Island , New York Client Care Coordinator 09/2016 to 05/2017

Conducted initial and ongoing assessments of severely mentally ill adults with multiple medical comorbidities and/or co-occurring substance abuse disorders and/or medically ill individuals.

Participated in the development/documentation /review and update of client centered comprehensive integrated, interdisciplinary care plan in consultation with other team members to ensure focus on desired outcomes.
Maintained effective communications with clients, primary care physicians, substance abuse, and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients.
Maintained documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure. ·
Coordinated care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions.
Worked as part of a Care Coordination team; attended and participated in team meetings to provide input/feedback around psychosocial and medical conditions conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals.
Provided crisis intervention and follow-up.

COLLEGE OF STATEN ISLAND CUNY Staten Island, New York CUNY Campus Public Safety Sergeant 02/2016 to Current

Uphold laws and codes of the City and State of New York, as well as the CUNY Henderson Rules.
Supervise CUNY Peace Officers, CUNY Security Assistants and Contract Guards.
Handle day to day personnel scheduling and conduct roll calls.
Provide guidance to CUNY Peace Officers, CUNY Security Assistants and Contract Guards.
Review incident reports prepared by CUNY Peace Officers.
Initiate employee disciplinary action in accordance with the Standard Operating Procedures and college rules, regulations, policies and practices.
Train and Certify CUNY College Security Assistants.
Supervise all Medical Emergencies as a Certified NYS EMT-B.

COLLEGE OF STATEN ISLAND CUNY Staten Island, New York CUNY Campus Public Safety Corporal 07/2003 to 08/2014

Uphold laws and codes of the City and State of New York, as well as the CUNY Henderson Rules.
Train and Certify CUNY College Security Assistants.
Dispatched to all Medical Emergencies as a Certified NYS EMT-B.
Respond to incidents on campus including but not limited to vehicle accidents, aided individuals, and altercations.
Work with other law enforcement and emergency response agencies, including New York City Police and Fire Department.
Maintain a strong working relationship with CUNY student, faculty and staff.
Thorough report writing skills.

KINGSBOROUGH COMMUNITY COLLEGE Brooklyn, New York CUNY Campus Public Safety Peace Officer 09/2000 to 06/2003

Participated in all aspect of Campus Law Enforcement as stated above.
Actively patrolled on foot and via vehicle a 70-acre waterfront campus, this included a boat marina and community beach.
Monitored 70-acre campus using CCTV while simultaneously performing dispatch duties.

Accomplishments

Member of the Tau Omega Chapter of Phi Alpha - National Social Work Honor Society - 2018
College of Staten Island President's Dolphin Award Recipient 2016
Dean's List recipient 2008-2009
University Public Safety Service Meritorious Duty Medal 2009
John Jay University - Municipal Police Training Council State of New York Peace Officer Course - October 2001.

Skills

Microsoft Office: Word, Access, Excel, Outlook and PowerPoint. Police Policies: Penal Law, Report Writing and Scheduling. Typing 60 wpm.

Resume Overview

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School Attended

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Degrees

Master of Social Work : Clinical Concentration 2019
Master of Arts : Liberal Studies 2015
Bachelor of Arts : Women's Studies 2008